Insides Sales Administrator

Job Title: Inside Sales Administrator

Job Type: Full time

Reports to: VP and AVP of Sales

BASE SALARY + COMMISSION + BONUS

Summary:

If you excel in administrative and technical work, customer service, sales, and are eager to take on different skills and responsibilities, this job may be for you. This position is an excellent opportunity in our Glendale Office for someone with customer service, sales, and administrative experience. Some real estate and/or title insurance experience is a plus.

Primary Duties and Responsibilities:

•       Make 30+ outbound calls per day to real estate agents and mortgage lenders across your Colorado territory

•       Schedule and conduct meetings (phone, video, and in-person) to introduce FIT's services

•       Build and maintain relationships with agents and lenders to earn repeat order flow

•       Manage your pipeline in Salesforce — log activity, track follow-ups, and report weekly results

•       Partner with our operations and escrow team to ensure a flawless client experience

•       Attend local real estate events, office meetings, and industry networking functions

•       Hit monthly order conversion targets and activity minimums

Skills:

•       Comfortable making cold and warm outbound calls daily — this is a phone-first role

•       Resilient, self-motivated, and energized by relationship building

•       Organized and consistent: you follow up, you don't let things fall through the cracks

•       CRM experience (Salesforce preferred)

•       Excellent verbal and written communication skills

•       Ability to productively interact with peers, customers and management

•       Excellent verbal and written communication skills

•       Attention to detail, professionalism, organized, and ability to prioritize

Qualifications:

            Must - Haves

• High School Graduate or equivalent
• Good customer service skills
• Experience using Excel, Word, Outlook
• Sales experience
• Able to follow all company procedures and policies including meeting the company customer service expectations

Strongly Preferred

·        Experience in title, mortgage, real estate, insurance, or financial services sales

·        Existing relationships with Colorado real estate agents or lenders

·        Prior outbound B2B sales role with a referral or recurring revenue model

Physical Demands:

The essential duties of this position require the employee to frequently remain seated for extended periods, use hands and fingers to operate equipment and perform tasks, reach with hands and arms, and communicate effectively through speaking and hearing. Occasional standing, walking, bending, kneeling, crouching, and similar movements may be required. The employee may occasionally be required to lift, carry, or move items weighing up to 15 pounds.

This position also requires the ability to perform work involving close visual attention, distance viewing, and frequent focus adjustments when working with documents, screens, and other materials.

Work Environment 

The work environment characteristics described here are representative of those an Employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Operates in a typical office environment.
• Work is performed largely at a desk, utilizing typical office equipment, including computers.
• The noise level in the work environment is usually low to moderate.

Note:  This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.

*All employees will be subject to a background check