Collections Specialist

We are looking for a Collections Specialist to join a growing organization in Patchogue, New York. This contract-to-permanent opportunity is ideal for someone who can manage a fast-paced collections workload while maintaining accurate account records and clear customer communication. The role focuses on supporting accounts receivable efforts through proactive follow-up, payment tracking, and credit monitoring.

Responsibilities:

• Contact customers regularly to secure outstanding payments and reduce overdue balances across a high-volume portfolio.

• Record and track payment commitments, following up to confirm promised remittances are received on time.

• Prepare and maintain cash receipt reporting to support daily accounts receivable activity and payment visibility.

• Review customer accounts and update account details to ensure billing and collection records remain accurate.

• Monitor assigned credit limits and escalate concerns when account exposure or payment patterns require attention.

• Partner with internal teams to resolve payment discrepancies, research open items, and support timely account reconciliation.