Receptionist ARTC

Facility:      Administrative Regional Training Cntr

Shift: Shift 1

Status:     Per Diem      FTE: 0.100000

Bargaining Unit:     ACE Associates

Exempt from Overtime:     Exempt: No

Work Schedule:  Days

Hours:         

0700 - 1500

Summary:
The Receptionist of the Catholic Health (CH) Administrative and Regional Training Center (ARTC) greets, directs and/or provides assistance to all vendors, visitors and staff entering the facility in a friendly, courteous & professional manner.  Answers telephones, routes calls to appropriate staff, takes accurate phone messages and relays messages to staff.  Provides basic clerical duties following established procedures as directed by manager.  Confidential interaction with professionals inside and outside the organization. 

Responsibilities:

EDUCATION

• High School diploma or GED
• Associate Degree Preferred

• Minimum three (3) years of customer service and/or receptionist experience required

KNOWLEDGE,SKILL AND ABILITY

• Ability to read, write and speak the English language clearly
• Ability to deal tactfully with personnel, visitors and the general public
• Excellent written or oral communication skills
• Excellent communication skills which may be inclusive of approach, tone of voice, speed of communication, respectfulness and non-verbal communication
• Must have strong telephone skills and etiquette
• Position requires the ability to work in a confidential environment
• Computer literate and able to use office equipment
• Professional appearance
• Highly organized and able to work under stress
• Positive attitude
• Capable of performing without close supervision
• Ability to work in a highly confidential environment

WORKING CONDITIONS

ENVIRONMENT

• Normal heat, light space, and safe working environment; typical of most office jobs.
• Long periods of sitting, long periods of talking on phone and/or paging