Weekend Customer Service At Gold Country Lanes

Are you good at home making others feel at home? Can you keep things running smoothly under pressure? Are you a rockstar at creating a great guest experience - one that will keep customers coming back? Are you a hands-on, all-in, above-and-beyond kind of person? We’re looking for someone like you. A great employee at Gold Country Lanes- is tasked with keeping their area clean, keeping their guests smiling and making sure everything is running smoothly. Your job will be to help customers have a great time by helping them find the best solution for what they’re looking for, running all transactions, helping with food preparation, making beverages & drinks, setting up bowling, darts & pool games and more. It’s fast paced, fun and customer focused. 

Duties and responsibilities

● Prepare alcohol or non-alcohol beverages for bar and restaurant patrons (bar only if you are over 21)

● Interact with customers, take orders and serve food and drinks

● Handle all game transactions such as - assigning people to lanes, distributing shoes, assigning darts, pool equipment, golf equipment, starting lasertag games and more.

● Comply with all food and beverage regulations

● Help in the kitchen preparing food as assigned or as needed

● Foster and maintain a positive work environment

● May be assigned to parties as needed

● May be assigned to the arcade and attraction areas as needed

● Be able and willing to work as a team and demonstrate a positive team environment - remember on our team there is no such thing as “that’s not my job”

● Stay guest focused and nurture an excellent guest experience

● Ensure health and safety standards are followed

● Use all daily, weekly & monthly checklists as assigned and/or needed

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