Carts Co-worker/ Warehouse Worker

Title: Carts Co-Worker

Duration: 3 months with possible extension

Shift:

2:00 PM - 9:00 PM, Tuesday – Thursday (JP00003540)

12 PM- 8:30 PM, Friday – Sunday (JP00003539)

Payrate: $18.50 per hour

Location: Miami, FL, USA, 33172

Purpose of Job:
Assists customers in the loading zone and ensures Shopping tools are readily available during the entire
shopping journey. Maintains the flow of carts/baby strollers throughout the store to ensure maximum availability to the customer to strengthen the store as the best home furnishing store.

Core Responsibilities:

• Provides friendly, safe, and efficient cart loading and/or unloading service, while maintaining a clean loading area zone by removing strapping, excess carts, and cardboard.
• Ensures all physical shopping tools throughout the store layout are monitored and filled to par levels during open business. This includes all carts, pencils, yellow bags, maps, twine, etc.
• Ensure physical shopping tools are filled at closing and ready for the next opening business day. This includes all carts, pencils, yellow bags, maps, twine, etc.
• Monitor the condition of physical and digital shopping tools and report any IT issues accordingly and remove any physical stands/tools that are not in a safe condition.
• Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager.
• Support in other customer service areas (FSHO, Exchanges & returns, Click & Collect) as needed.
• When supporting Full Serve Hand Out (FSHO), provides customers with a simple and efficient handout experience.
• When supporting Returns, ensure products and equipment are properly staged for the next step in the process.
• When supporting Click & Collect, create a positive customer experience by ensuring accurate orders are handed over to customers.
• When supporting Click & Collect, create a positive customer experience by ensuring accurate orders are
• handed over to customers. Physical Demands: Lifting to 50lbs and walking frequently.
• Working Conditions: Outdoor 50% of the time."