Call Scheduling Coordinator (Administrative Support)

RemX is seeking a reliable and detail-driven professional to join a fast-paced operations team supporting high volume calls, administrative and data entry support. You will be responsible for scheduling and coordination for law enforcement-related services. This role sits at a center of daily operations and requires someone who can balance accuracy without losing attention to detail.

• Title: Client Support & Scheduling Coordinator
• Location: Onsite (Huntersville, NC 28078)
• Pay: $20–$23/hour
• Job Type: Temp to Perm
• Shift Options: 3pm–11pm or 4pm–12am
• Schedule Options: Mon–Fri or Sun–Thur

Job Duties:

• Handle a steady flow of inbound calls and support requests
• Complete data entry, scheduling updates, and reporting with a high level of accuracy
• Communicate clearly and professionally via email and written documentation
• Follow structured processes and guidelines that vary by agency/customer
• Review and verify information to ensure accuracy before finalizing tasks
• Work closely with team members to keep operations running smoothly

Seeking Applicants:

• Strong communication skills, especially written (grammar, tone, clarity)
• Detail-oriented with the ability to catch and prevent mistakes
• Comfortable in a structured, process-driven environment
• Team player who contributes to a collaborative work culture
• Open to feedback and able to adjust quickly
• Able to manage multiple priorities in a high-volume setting

Additional Info:

• Background check required (some restrictions apply)
• No drug screening required