Benefits:

Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development
Vision insurance
Free uniforms
Signing bonus

Role Responsibilities:

BUSINESS OPERATIONS AND PEOPLE LEADERSHIP

Drives financial performance and productivity for all operational aspects of the center
Creates action plans based on past performance and forecasted occupancy
Hires outstanding talent and ensures center is fully staffed with high performing teachers
Effectively manages labor; Approves all final work schedules to ensure appropriate ratios are always intact
Forecasts future enrollment based on annual graduation
Ensuring the accuracy of timekeeping systems
Manages all vendor relationships- organizes facilities maintenance and technology support
Conducts team meetings to communicate important information and set a direction

CUSTOMER ENGAGEMENT

Executes marketing brand campaigns within the center and implements local marketing activities.
Oversees Work and Family program- building new relationships with community and business leaders (Housing Communities, Local Businesses)
Effectively uses social media channels for parent engagement and retention
Nurtures leads through scheduling and conducting tours; follows up with potential families to secure enrollment.
Leads tours, highlighting key features of our brand and the center and maintains strong connections with potential customers
Has a strong understanding of the childcare offerings within the community
Maintains the lead tracking portal and customer database
Coordinates the registration process and maintains customer and employee information in center systems
Responsible for communications to families (i.e. billing, newsletters)
Plans and manages budget for “parent pleasers”

Qualifications:

3+ years experience in childcare center management
Demonstrated leadership ability with a minimum of 2+ years of experience in a customer-facing sales setting
Career Pathways Level (CPL) 3 required or CDA

Benefits:
2K sign on Bonus
Bonus pay upon certain goals
Pay will be based on the experience (We are looking for our next rockstar director)
10 days Paid time off
5 paid federal holidays
Free childcare for the first child

Childcare Center Director

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