Intake Specialist
| Verified Pay check_circle | Provided by the employer$23 per hour |
|---|---|
| Hours | Full-time |
| Location | Santa Fe Springs, California |
Compare Pay
Verified Pay check_circleProvided by the employer$15.97
$23.00
$31.19
About this job
Job Description
$23.00 per hour
A growing law firm is seeking a compassionate and organized Intake Specialist to serve as the first point of contact for prospective clients. This role is responsible for answering inquiries, conducting intake interviews, gathering case-related information, scheduling consultations, assisting with documentation, and supporting the office team as needed. The ideal candidate is bilingual, detail-oriented, professional, and able to handle sensitive information with discretion. You will be applying through Express Employment Professionals, an award-winning staffing firm.
- Answer incoming calls and respond to prospective client inquiries
- Conduct interviews to gather personal, medical, and case-related information
- Explain eligibility requirements and answer questions regarding Disability claims
- Schedule initial consultations, appointments, and follow-up meetings
- Assist clients with completing intake documents, applications, and retention forms
- File claims with Social Security field offices
- Follow up with field offices regarding claim status updates
- Maintain accurate client records and database entries
- Ensure confidentiality and compliance with legal and ethical standards
- Provide administrative and office support where needed
- High school diploma or equivalent required
- Bilingual preferred
- Strong communication and interpersonal skills
- Excellent organizational and data entry skills
- Ability to manage sensitive information with professionalism and discretion
- Proficiency with administrative tasks and database management
- Compassionate and empathetic approach when assisting clients
- Prior law office, medical office, or intake experience is a plus
Benefits of Working with Express:
- Weekly pay and immediate benefits!
- Evaluation to hire positions - get your foot in the door at a great company!
- Personalized job matching and interviewing prep!
- No fees for you, ever!
- Quick hiring process - get started as soon as tomorrow!
Positions fill fast - Apply Today! or call our office
Express Employment Professionals
(562) 693-5111
Email: LaMiradaCA@ExpressPros.com
#2184
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