Environmental Services Associate - Floor Technician, Full Time, Evenings

JOB SUMMARY

Responsible for cleaning patient care assigned areas, private and public areas. Willing to perform routine, repetitive tasks on a continuous basis as assigned by the Director of Environmental Services. Full Time 2nd shift, every other weekend.

JOB REQUIREMENTS

• High School Diploma or General Education Degree (GED) preferred.
• Previous experience in healthcare or institutional environmental services preferred.
• Ability to read, write, communicate, and comprehend instructions.
• May be required to have a valid, unrestricted driver’s license.
• Must have experience as a Floor Technician.

ORGANIZATIONAL EXPECTATIONS

• Provides a positive and professional representation of the organization.
• Promotes culture of safety for patients and employees through proper identification, reporting, documentation, and prevention.
• Maintains hospital standards for a clean and quiet patient environment to maintain a positive patient care experience.
• Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of job role or practice.
• Adheres to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.
• Participates in ongoing quality improvement activities.
• Maintains compliance with organization’s policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards.
• Complies with organizational and regulatory policies for handling confidential patient information.
• Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Vision, Mission, and Values of the organization.
• Adheres to professional standards, hospital policies and procedures, federal, state, and local requirements, and DNV standards and/or standards from other accrediting bodies.

Standards of Behavior Adheres to the standards of behavior (ownership, integrity, professionalism, teammate, service excellence, and communication).

Five Fundamentals of Service Adheres to the five fundamentals of service (acknowledgement, introduction, duration, explanation, and thank you) to promote quality customer service.

Service Recovery Demonstrates a commitment to the service recovery CARE approach (Connect, Apologize, Repair, and Exceed).

ESSENTIAL FUNCTIONS

• Performs sanitizing and disinfecting work throughout the hospital, in patient care areas, exam rooms, waiting rooms, restrooms, offices, meeting rooms, etc.
• Performs general cleaning tasks such as but not limited to: trash/recycling/biohazard removal, dusting, wet wiping, glass cleaning, vacuuming, spotting, polishing and mopping. Cleaning and disinfecting high touch areas.
• Performs "Project Cleaning" as assigned, such as vents, baseboard cleaning, windows.
• Performs basic equipment care, checks for wear and damage on assigned equipment.
• Must stay current and knowledgeable on proper disinfection practices and infection control requirements by following standards and techniques for infection prevention and reduction.
• Performs light extraction carpet cleaning and scrubbing of tile flooring using automated equipment. Also performs daily floor cleaning with automated equipment as assigned.
• Observes and inspects assigned areas for maintenance and security needs and reports needed repairs as soon as possible.
• Keeps paper and chemical supplies stored in cleaning closets neat and organized. Also, keeps closets clean.
• Keeps Housekeeping cart clean and stocked.
• Maintains par levels, delivers clean linen to departments daily and as needed.
• Removes soiled linen from departments.
• Maintains the clean and soiled linen storage areas in a clean and organized manner.
• Follows infection control guidelines including but not limited to hand hygiene.
• Performs other duties as assigned.

FUNCTIONAL DEMANDS

Working Conditions and Physical Environment

• Works in a patient care setting where there is potential exposure to blood, body fluids, infectious materials; and electrical, fire, chemical, physical contact and equipment hazards.
• Fast-paced setting with rapid patient turnover.
• High patient traffic.
• Close-quartered and shared work space.
• Sufficient mobility to negotiate physical plant.
• Strength and endurance sufficient enough to perform physically for long periods of time without sitting (four to eight hours). May include: walking; lifting 25 – 50lbs with or without assistance; bending; twisting; standing; sitting; reaching; stair-climbing and descending.
• Physical dexterity and psychomotor skills to respond adequately and appropriately to routine and emergency patient care needs in an ambulatory setting.
• Visual and auditory capabilities sufficient to read information and respond to patient care needs.
• Ability to work in a computerized environment that includes prolonged sitting and use of keyboard, mouse, and monitor.
• Cognitive ability to accurately observe, analyze, and interpret general and technical data both verbal and written to accurately communicate this information.