Receptionist - Now Hiring

At IDE MEDICAL INC, we are dedicated to providing exceptional care and a seamless experience for our patients. Located in the heart of Claypool, we pride ourselves on our state-of-the-art facilities and our compassionate team. We are looking for a friendly, organized, and professional Receptionist to be the first point of contact for our patients and visitors.

Position Overview

Are you a people-person with a passion for healthcare? We are seeking a dynamic individual to join our team. As the face of IDE MEDICAL, you will play a crucial role in shaping the first impression of our clinic. You will manage the front desk, coordinate patient flow, and ensure administrative operations run smoothly.

Key Responsibilities

• Patient Relations: Greet patients and visitors with a warm and professional demeanor in person and over the phone.
• Scheduling: Manage appointment scheduling, confirmations, and reminders to optimize the physician's calendar and reduce no-shows.
• Registration: Check-in/out patients, verify insurance information, and collect co-pays or outstanding balances.
• Administrative: Manage electronic medical records (EMR), handle incoming/outgoing mail, and maintain a clean and organized reception area.
• Communication: Answer multi-line phone systems, triage calls, and relay messages to medical staff promptly.
• Compliance: Maintain patient confidentiality in accordance with HIPAA regulations at all times.

Qualifications

• Experience: Minimum of 1-2 years of experience in a medical office, hospital, or healthcare setting preferred.
• Skills: Proficient in Microsoft Office Suite; experience with EMR/EHR software is a plus.
• Soft Skills: Excellent verbal and written communication skills; strong organizational and multitasking abilities.
• Education: High school diploma or equivalent required. Medical Administrative Assistant certification is a bonus.

What We Offer

• Competitive Pay: $30.00 - $40.00/hr (Commensurate with experience).
• Flexible Schedules: Opportunities for Full-time, Part-time, and Seasonal work to fit your lifestyle.
• Supportive Environment: A collaborative team culture where your contribution is valued.
• Benefits (for eligible full-time employees): Health insurance, paid time off, and retirement plans.

Required qualifications:

• Legally authorized to work in the United States
• 21+ years or older
• Valid driver's license

Preferred qualifications:

• Able to work from home