Hose Installation Technician

Job Description: Hydraulic Hose Service & Sales Technician

PIRTEK is proud to be the nation’s leading provider for on-site hydraulic and industrial hose assembly and replacement. Our success is driven by a team of dedicated franchise partners and team members who are guided by our core values: 

·         People – We foster an environment of mutual trust and respect.

·         Integrity – We conduct ourselves with fairness and integrity.

·         Real – We are authentic and transparent with stakeholders.

·         Teamwork – We believe collaboration and teamwork drives great results.

·         Excellence – We strive for excellence and provide the best service to our customers.

·         Kaizen – We continuously improve in every way.

PIRTEK operates brick-and-mortar service centers and purpose-built mobile service units, which boast a 1-hour ETA for on-site emergency hose services, available 24/7/365, setting us above the competition. Come join our growing team and keep your community operating! 

PIRTEK is hiring for a Hydraulic Hose Service & Sales Technician to service, assemble, and install hydraulic and industrial hoses for a diverse customer base in varying environmental conditions. This is a messy job that requires manual labor and on-call hours (on-call with incentive pay), so dedication and grit is essential. 

We are looking for highly driven and self-sufficient individuals with excellent communication and customer service skills. Our most successful Technicians:

·         Are natural problem solvers

·         Are mechanically inclined

·         Enjoy working with their hands

·         Show passion and perseverance through their work

Hydraulic and industrial hose experience is NOT required! Each Hydraulic Hose Service & Sales Technician is provided complete training on industry knowledge, PIRTEK processes, safety standards, and how to operate your purpose-built mobile service unit. PIRTEK also provides support through a 24/7 hotline for Technicians to ask technical questions.

 

 

·      Adhere to all industry and PIRTEK safety standards

·      Carry out service calls & sales visits in your local area

·      Identify faulty hoses and/ or hose assemblies to service the customers’ needs

·      Remove worn or broken hoses before fabricating and installing the new replacement

·      Ensure oil spills/ environmental contaminants, due to hose failure and/ or repair, are cleaned or contained to the customer’s satisfaction (as well as federal, state, and local regulations)

·      Input service details into the online database to create accurate invoices 

·      Develop relationships with new and existing customers

·      Maintain mobile service unit, tools, and equipment

·      Ensure customer satisfaction by resolving issues on-site and conducting frequent follow-up visits

·      Participate in the rotating On-Call schedule (with increased incentive pay)

·      Perform other related duties as assigned

You will be operating out of a PIRTEK Service & Supply Center in a purpose-built mobile service unit – a workshop-van that is outfitted with all the tools and machinery needed to successfully service your local area.

·      Territory-based service areas

·      Service locations may differ in terrain, noise level, temperature, common amenities available, etc. 

·      Oil, grease, lubricant, and other “messy” substances are frequently used

·      You may be required to travel for training initiatives, at no cost to you

·      Sit, stand, kneel, bend, and/or stoop from moderate to extended periods

·      Safely use ladders, step-ups, stairs, etc. 

·      Mechanically inclined – consistent use of hand tools & specialized equipment is required 

·      Good communication skills (verbal and written)

·      Ability to navigate through customer objections to identify needs and execute sales

·      Self-motivated & positive attitude through difficult jobs

·      Able to work individually and as a team

·      Lift up to 50 pounds 

·      Can safely & lawfully drive a large work van

·      High School diploma or GED

·      Driver’s License with clean driving record

·      Experience in industrial development & construction, automobile/ marine/ field mechanics, or a related industry is a plus 

·      Ability to pass a background check 

·      Competitive compensation (increases with relevant experience) 

·      On-call incentive pay

·      Certified training program & 24/7 support hotline

·      Company vehicle

·      Paid Time Off

·      Career advancement & promotions from within