Clerical Worker

General / Clerical - Akron, OH

Pay rate: 19/hr

Shifts: Monday through Friday, 8am to 5pm

Position Summary

The General/Clerical position supports daily office operations through a combination of trade compliance administration and front-desk reception duties. This role is responsible for processing USMCA (United States-Mexico-Canada Agreement) documentation and serving as the first point of contact for visitors, callers, and incoming correspondence. The ideal candidate is organized, detail-oriented, and able to manage multiple priorities in a professional environment.

Key Responsibilities

USMCA Clerk Duties

• Prepare, review, and process USMCA Certificates of Origin and related trade compliance documentation.
• Communicate with customers, vendors, and brokers to collect required trade documentation in a timely manner.
• Maintain and update electronic and paper filing systems for USMCA records in accordance with regulatory requirements.

Receptionist Duties

• Greet and assist visitors, vendors, and delivery personnel in a professional and courteous manner.
• Answer and route incoming phone calls; take and relay accurate messages as needed.
• Manage incoming and outgoing mail, packages, and courier shipments.
• Maintain a clean, organized, and welcoming reception area.
• Schedule and coordinate conference rooms, meetings, and appointments as requested.
• Perform general clerical duties including data entry, photocopying, scanning, and filing.

Qualifications

• High school diploma or GED equivalent.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent organizational skills and attention to detail.