Customer Service / Warehouse Specialist

Customer Support & Warehouse Operations Specialist

Location: Sharonville, OH

Shift: 1st Shift (8:00 AM – 4:30 PM)

Pay Rate: $19.00 - $22.00 per hour (Depending on Experience - DOE)

This role requires a flexible and dependable professional who can effectively communicate with customers regarding products, services, and project needs while maintaining a high standard of customer service. Additionally, this position includes hands-on warehouse responsibilities and operational support.

Key Responsibilities

• Customer Relations: Build and maintain strong relationships with customers through professional communication; assist with product information, inquiries, and identifying solutions to meet their needs.
• Warehouse Operations: Perform daily warehouse duties including organizing, receiving, loading, and moving materials.
• Team Collaboration: Work effectively with internal teams to support daily operations and smooth project execution.
• Physical Labor: Safely lift and handle materials weighing up to 50 lbs.
• Travel Opportunity: Participate in future travel opportunities related to bridge projects, industry exhibitions, and trade shows.
• Operational Agility: Maintain consistent, reliable attendance and adapt to changing priorities or business needs with flexibility.

Qualifications

• Communication: Excellent communication, interpersonal, and customer service skills with a professional demeanor.
• Physical Capability: Ability to perform physical warehouse work and comfortably lift up to 50 lbs.
• Reliability: Strong attendance record with a high level of dependability and punctuality.
• Mindset: Self-motivated, detail-oriented, and possessing a strong work ethic.
• Adaptability: Flexible and willing to support various operational needs in both independent and team environments.
• Travel & Shipping: Willingness and ability to travel for future projects/exhibitions. Experience in Hazmat shipping is preferred, but training will be provided.

Preferred Attributes

• Customer-Oriented: Customer-focused mindset with strong problem-solving abilities.
• Relationship Builder: Proven ability to build rapport and maintain professional relationships with both clients and team members.
• Growth-Driven: Reliable, proactive, and highly motivated to contribute to overall company growth.

Ready to take the next step in your career? Contact PrideStaff Milford today to apply!