Vice President of Operations

Essential Duties and Responsibilities

Operational Leadership

• Provide executive oversight of hospital operations, ensuring efficient and effective delivery of patient care services.
• Develop and execute strategic operational initiatives that support organizational growth, quality outcomes, and financial sustainability.
• Collaborate with senior leadership to establish operational goals, performance metrics, and organizational priorities.
• Monitor and improve key performance indicators (KPIs), including patient satisfaction, throughput, length of stay, quality metrics, and operational efficiency.
• Lead organizational change management initiatives and continuous process improvement efforts.

Financial Management

• Develop, manage, and monitor departmental budgets and operational expenditures.
• Identify opportunities to improve revenue cycle performance, cost containment, and resource utilization.
• Analyze financial and operational data to support strategic decision-making and performance improvement.
• Ensure departments operate within budgetary guidelines while maintaining high standards of care and service.

Quality and Regulatory Compliance

• Ensure compliance with all federal, state, and local healthcare regulations, including standards established by accrediting organizations.
• Partner with Quality, Risk Management, and Clinical Leadership teams to maintain excellence in patient care and safety outcomes.
• Lead operational readiness efforts for regulatory surveys and accreditation reviews.
• Promote a culture of patient safety, quality improvement, and regulatory compliance throughout the organization.

Leadership and Staff Development

• Provide leadership, mentorship, and performance management to directors and department leaders.
• Foster a culture of accountability, teamwork, professional development, and employee engagement.
• Support workforce planning, succession planning, recruitment, and retention strategies.
• Facilitate effective communication and collaboration across clinical and non-clinical departments.

Education

• Master's degree in Healthcare Administration (MHA), Business Administration (MBA), Public Health (MPH), or related field required.
• Bachelor's degree in Healthcare Administration, Business, Nursing, or related field required.

Experience

• Minimum of 10 years of progressive healthcare leadership experience.
• Minimum of 5 years of senior leadership experience within a hospital or health system setting.
• Demonstrated success managing large-scale healthcare operations and multidisciplinary teams.
• Experience with hospital accreditation standards, regulatory compliance, and quality improvement initiatives.