Crisis Services Outreach Counselor

Kids In Crisis is Connecticut's ONLY free, round-the-clock agency providing emergency shelter, crisis counseling and community educational programs for children of all ages and families dealing with a wide range of crises, including domestic violence, mental health and family conflicts, substance abuse, economic difficulties and more

REPORTS TO: Director of Outreach and Community Initiatives

RESPONSIBILITIES:

Direct Service:

• Answer crisis helpline calls, provide immediate assessment of need and implement a plan of action
• Provide crisis intervention, conduct outreach, family meetings, intake assessment, and documentation for residential programs
• Collect and document pertinent data and statistics related to outreach services
• Provide case management to at-risk youth identified through community-based programs such as the JRB and IAT
• Provide on-call outreach coverage

Community Work:

• Provide regular outreach education to area schools, police departments, and other social service agencies and community organizations
• Share information about Kids in Crisis services at health fairs, events, and community informational presentations
• Network with community agencies and attend community meetings

QUALIFICATIONS:

• Bachelor's Degree from an accredited college or university in Social Work, Counseling, Psychology or related human services field
• Minimum of two (2) years counseling or crisis intervention related experience, with youth and families.
• Bilingual English>Spanish Strongly Preferred