Innkeeper -Seasonal Front Desk Agent

Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, assist with creating reservations on the phone, and ensuring guest satisfaction. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and troubleshooting common issues. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.  

Qualifications