Medical Assistant - STL Float

Job Title: Medical Assistant - Value-Based Senior Care

Position Overview

Are you an empathetic, adaptable Medical Assistant looking to make a true difference in the lives of seniors? We are a rapidly growing healthcare organization specializing in a Medicare Advantage Value-Based Care Model. Unlike traditional, fast-paced clinics, our model prioritizes patient relationships by allotting 45 minutes per patient appointment.

Located in accessible, modern retail-style settings rather than large medical plazas, our clinics foster a warm, community-centered environment. We are looking for a dedicated Medical Assistant to partner closely with a Primary Care Physician (PCP), managing a busy schedule while delivering high-quality, comprehensive care to the geriatric population.

Key Responsibilities

• Patient Intake & Rooming: Conduct thorough intake interviews, record medical histories, measure/record vital signs, and prepare patients to see the physician.

• Clinical Support & Screenings: Perform routine diagnostic screenings, including EKGs, PHQ-9 depression screenings, and diabetic retinopathy screenings (training provided).

• Care Gap Management: Proactively identify and assist in closing care gaps (FOCS) and complete urgent or stat referrals when necessary.

• Phlebotomy & Lab Work: Draw blood and handle lab specimens confidently (strong phlebotomy skills are highly desired).

• Patient Engagement & Coaching: Critically listen to and engage with patients, reporting all findings to the PCP. Provide ongoing health coaching and lifestyle support to a defined group of patients, including weekly follow-up calls.

• Clinical Procedures: Change dressings, apply bandages, remove sutures, and perform other basic first-aid procedures under physician supervision.

• Clinic Administration: Process patient phone messages, return calls promptly, route messages to appropriate team members, and ensure legal, ethical, and OSHA-compliant documentation within the EMR system.

• Cross-Functional Teamwork: Huddle with the clinical team daily at 8:00 AM sharp and dynamically assist coworkers to ensure seamless clinic operations.

Required Skills & Experience

• Experience: Minimum of 1 year of working experience as a Medical Assistant.

• Education: High school diploma or equivalent (GED) required. Medical Assistant Certification or Diploma is preferred but not required.

• Phlebotomy: 6+ months of robust phlebotomy experience is highly desired.

• Certifications: Active BLS (Basic Life Support) for Healthcare Providers certification is required.

• Technical Proficiency: Strong experience working with EMR systems (eClinicalWorks/eCW experience is a major plus). Proficient with Microsoft Office Suite (Word, Excel, Outlook).

• Schedule Commitment: Ability to work Monday through Friday, 8:00 AM to 5:00 PM consistently (no PRN, late starts, or early outs).

Soft Skills & Attributes

• Adaptability & Growth Mindset: Comfortable navigating a fast-growing environment where workflows and training can evolve quickly.

• Geriatric Passion: Genuine compassion and comfort working with an elderly patient population (60 and older).

• Team-First Mentality: A reliable, punctual self-starter who is willing to cross-train, step in to help with patients outside of their direct assignment, and think creatively to solve problems.

• High Emotional Intelligence: Strong communication skills, deep empathy, resilience, and an unwavering commitment to doing the right thing for the patient.

Compensation & Benefits

• Pay Range: $20.00 - $24.00 per hour (Equivalent to $37,440 - $49,920 annually, depending on experience).

• Employment Type: Direct Hire / Permanent Placement.

• Uniform: Professional scrubs (Royal Blue or Black).

• Location Note (Float Pool): This role will support multiple clinical locations across the greater St. Louis / St. Charles area. Schedules are typically provided a week in advance to cover planned vacancies, though short-notice flexibility (24 hours notice) for emergency coverage may be required.

Why You'll Love This Role

• Impactful Work: Say goodbye to the 10-minute rushed appointment model. Here, you get the time to truly know your patients and watch their health improve.

• Growth Opportunities: As a rapidly expanding organization, we love to promote from within and invest heavily in our team's professional development.

• A Culture of Excellence: Work alongside a passionate, tight-knit clinical team that embodies compassion, trust, respect, and resilience every day.

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.