Medical Office Assistant

Medical Office Assistant 

Locations: Monterey and Salinas, CA (On-site)

Job Type: Full-time

Pay: $20.00 – $23.00 per hour (Based on experience)

Benefits: Paid Time Off and Holidays, 401k with company match

Job Summary

An established, patient-focused medical practice with offices in Monterey and Salinas is seeking a full-time Medical Office Assistant to join our team. We are dedicated to providing high-quality healthcare in a welcoming and compassionate environment. Previous medical office experience is preferred; however, we are willing to provide on-the-job training for the right candidate.

We are looking for a reliable, organized, and compassionate individual who enjoys working in a fast-paced medical office and is committed to delivering exceptional patient care.

Position Responsibilities

The Medical Office Assistant will provide both administrative and clinical support to ensure the smooth operation of our practice. Responsibilities include:

Front Office Responsibilities

• Greet and check in patients in a friendly and professional manner
• Answer and direct telephone calls
• Schedule and confirm patient appointments and diagnostic testing
• Verify patient insurance eligibility and benefits
• Collect patient payments and assist with patient registration
• Process referrals, medical records requests, and other administrative duties
• Maintain patient confidentiality and comply with HIPAA regulations
• Keep the reception area organized, welcoming, and professional

Back Office Administrative Support

• Prior Authorizations: Submit, track, and secure medical insurance prior authorizations for medications, imaging studies, and specialized procedures
• Referral Management: Process outbound patient referrals to specialists, coordinate medical record transfers, and track consultation reports
• Prescription Coordination: Coordinate prescription refill requests with providers and electronically transmit prescriptions to local pharmacies
• Lab & Diagnostic Tracking: Follow up on laboratory, pathology, and radiology results; route results to provider for review and promptly flag urgent findings
• Inventory Control: Maintain office supply inventory
• Billing Liason: Scan and route documents to the billing department, serve as point of contact for billing department
• Medical Records: Maintain patient charts, medical records, and clinical documentation

Clinical Support

• Prepare examination rooms for patient visits
• Room patients and obtain vital signs
• Assist physician and clinical staff during patient care as needed
• Ensure exam rooms and clinical areas are clean, organized, and appropriately stocked

Qualifications

• High school diploma or equivalent
• Previous medical office experience preferred
• On-the-job training provided for qualified candidates
• Experience with Electronic Medical Records (EMR) systems is preferred
• Strong computer proficiency, including Microsoft Office and general office software
• Excellent verbal and written communication skills
• Bilingual in Spanish is a plus, but not required
• Strong organizational skills with exceptional attention to detail
• Ability to multitask and prioritize in a fast-paced healthcare environment
• Reliable, punctual, and dependable
• Ability to work independently and collaboratively as part of a team
• Professional appearance with a positive, patient-focused attitude
• Commitment to maintaining patient confidentiality and delivering exceptional customer service

What We Offer

• Competitive pay based on experience
• Paid time off and holidays
• 401K with company match
• Supportive, collaborative work environment
• Opportunities for professional growth and ongoing training

The Ideal Candidate

The ideal candidate is friendly, courteous, professional, and committed to providing outstanding patient care. They are highly organized, adaptable, detail-oriented, and comfortable balancing front-office responsibilities with back-office administrative and clinical support. They thrive in a team environment while also working independently to ensure patients receive timely, compassionate, and efficient care.

How to Apply

Please submit your CV or resume using the Apply link below. We look forward to welcoming a dedicated Medical Office Assistant to our growing team.