Allison Inn & Spa Night Auditor in Newberg, OR | 1273811179

Verified Pay check_circle	$23 - $25 per hour
Hours	Full-time
Location	Newberg, Oregon

Job Description

The Allison Inn & Spa is Oregon Wine Country's first full service luxury resort in the heart of the Willamette Valley.

The Allison Inn & Spa’s luxurious deluxe guest rooms and suites are thoughtfully appointed in a lush and relaxing setting.

At The Allison Inn & Spa our working philosophy is a commitment to strive for excellence in all we do. We are a passionate and empowered team, inspired by the bounty and warmth of our surroundings and community, genuinely dedicated to providing world class service and meaningful memories for our guests. Join us as we strive for excellence.

This is an overnight position with the work shift starting at 10:00pm.

Duties and Responsibilities

Ability to deliver a high level of service to our guests including checking in and out of guests and assisting with questions about the Inn and local area attractions and businesses.
Must be willing to learn and assist in other front office positions including Reservations, Bellman, Door Person, Concierge, Valet or any other task as assigned by your supervisor or management.
Must be committed to increasingly higher standards.
Balance all revenue outlets, and audit all the needed revenue centers.
Balance credit cards and cash transactions.
Balance Maestro room-house-guest master charges.
Audit all room rates identifying all rates below standard rates.
Audit the status of all rooms per Opera report to the independent housekeeping report.
Run the night audit process and perform system backup and date changes as necessary.
Monitor credit limit report, highlight in excess and report this to front desk management.
Compile the house use and Comp room report.
Provide the daily revenue report.
Witness any cash drops requested of you.
Make daily deposit as needed.
Maintain house bank, keeping the bank at assigned amount.
Notify Controller of all discrepancies.
Transmit credit cards for operations.
Maintain foreign exchange rates.

Job Skills/Requirements/Qualifications

2 years experience accounting environment, preferably in hotels
Night audit experience preferred
Luxury Hotel and Front Desk experience preferred
Experience in Opera Cloud, Delphi, Toast, and Meevo an advantage
Ability to work a flexible schedule to include weekends, evenings and holidays.
Ability to effectively communicate with all team members.
An enthusiastic, positive demeanor and desire to provide exceptional guest service.

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Working conditions/Physical Requirements

Work is performed in a quiet, well-lit, climate-controlled hotel environment, often independently as the primary overnight guest service team member.
Responsibilities alternate between active guest service (answering phones, assisting guests and resolving concerns) and quiet, independent administrative work.
Requires prolonged periods of standing and walking throughout the property with the ability to access all areas of the hotel.
Frequent bending, kneeling, reaching and stooping are required to retrieve supplies, restock items and occasionally deliver amenities to guest rooms.
During the nightly audit process, prolonged sitting is required while reviewing reports, reconciling financial transactions and entering data into computer systems.
Frequent use of computers, keyboards, 10-key calculators and multi-line telephone systems is required.
Must be able to lift, carry, push or pull up to 75 pounds.
Requires the ability to work overnight shifts while maintaining alertness, sound judgment and attention to detail during normal sleeping hours.
Must be prepared to respond to guest emergencies, safety concerns, or security issues, including conducting exterior property and perimeter checks that may involve exposure to varying weather conditions such as cold, rain, heat or snow.

Night Auditor

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