Clerical Assistant 2

THE POSITION

As a Clerical Assistant 2 with the Department of Health, you will help keep vital health programs running smoothly. This position is a great fit if you enjoy working with the public and supporting community needs. Every day offers new opportunities to learn and contribute. Your efforts will help the agency deliver important services to people across Pennsylvania.

DESCRIPTION OF WORK

This position supports public health activities by helping staff, community members, and partner agencies access the information and resources they need. It plays an important part in the smooth operation of State Health Center services.

As a Clerical Assistant 2, you will perform the following duties:

• Call Support: Answers calls using Bureau of Community Health Systems (BCHS) and Department of Health (DOH) policies and procedures and knowledge of agency, local government, community, and commonwealth programs to provide information and referral on DOH programs to the general public
• Clinic Assistance: Provide clerical support to professional staff who develop, coordinate and provide educational programs to increase community and professional awareness
• Resource Distribution: Maintain up to date public health literature and bulletin boards
• Data Entry: Prepares clinic activity reports, submits case reports, inputs and maintains information in the Pennsylvania Immunizations Electronic Registry System (PIERS)
• Supply Coordination: Order and track inventory, clinical supplies, and medications following Department of Health procedures

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week.
• Work hours are 8:00am to 4:00pm, Monday-Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting salary of $36,108 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.
  
  

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.
  
  

Legal Requirements:

• You must pass a background investigation.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not perm