Aging Case Aide 1 (Local Government)

THE POSITION

Join the Potter County Area Agency on Aging (AAA) as an Aging Case Aide 1 and support older adults as they access important services. You will work with a caring team that helps people find answers and stay connected. We offer an excellent benefit package and a supportive work environment. If you would like to make a difference in the lives of older adults in Potter County and have a willingness to learn, Potter County Human Services has an opportunity for you and your career growth. Join our team today.

DESCRIPTION OF WORK

This role supports daily tasks that help older adults access important services and resources in their community. You will learn key responsibilities that keep the agency running smoothly and ensure that individuals receive timely support. As an Aging Case Aide 1, you will perform the following duties:

• Consumer Intake Support: Complete intake forms and enter accurate information into the electronic system
• Information Assistance: Provide helpful information to consumers, families, and the public
• Service Application Help: Assist consumers with applications for additional needed services
• Transportation Coordination: Arrange transportation needs, including scheduling and driving when required
• Documentation Tasks: Send letters, releases, and other necessary documents to consumers
• Clerical Assistance: Carry out routine office duties such as filing, gathering information, and helping prepare reports

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of public contact work, which involved obtaining or providing information; or
• any equivalent of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• Hiring preference for this vacancy may be given to candidates who live within Potter County. If no eligible candidates who live within Potter County apply for this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

Legal Requirements:

• This position falls under the provisions of the Older Adult Protective Services Act.
  • Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.
• This position falls under the provisions of the Child Protective Services Law.
  • Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purp