Prior Authorization Specialist

Insight Global's client is seeking a detail-oriented Prior Authorization Specialist to support a growing plastic and reconstructive surgery practice in Red Bank, NJ. This role is heavily focused on true prior authorization work, including initiating authorizations, tracking pending cases, following up with payers, supporting denial workflows, and ensuring documentation is complete and accurate for downstream billing and collections teams.

This person will support assigned physicians, manage authorization timelines tied to patient procedures, and work closely with surgical coordinators, providers, insurance carriers, and internal teams to help ensure services are approved prior to being performed. The ideal candidate is organized, proactive, timeline-driven, and comfortable working in a fast-paced healthcare environment where follow-through and attention to detail are critical.

Day-to-Day Responsibilities
-Initiate, track, and follow up on prior authorizations for scheduled procedures and medical services.
-Manage authorization work for assigned physicians, typically supporting approximately four doctors and initiating an average of three new authorizations per day, with the remainder of the workload focused on follow-ups, pending cases, audits, and documentation updates.
-Use insurance payer portals such as Availity and Navinet to verify benefits, submit authorization requests, check status updates, and document payer responses.
-Review patient insurance coverage and ensure all supporting documentation, medical records, and required forms are complete prior to submission.
-Follow up on pending authorizations based on urgency and procedure timing, with consistent updates to spreadsheets, notes, and internal tracking tools.
-Communicate authorization status, payer requirements, denials, trends, and urgent issues to surgical coordinators, physicians, and internal staff.
-Support denial workflows by notifying surgical coordinators, helping coordinate peer-to-peer reviews, tracking determinations, and assisting with appeal submissions when needed.
-Maintain clear, accurate, standardized documentation of all payer communications, provider interactions, follow-ups, and case updates.
-Prioritize cases based on patient procedure dates and urgency, including last-minute pending cases that may require strong ownership and follow-through.
-Maintain HIPAA compliance and protect patient and company confidentiality at all times.

Compensation:
$22 to $25 per hour.

Benefits:
-Medical, Dental, Vision, Life, HSA and Long-Term Disability insurance
-401k and Profit sharing
-Paid Time Off
-Contribution to Health Benefits
-Company Discounts on Products & Services