Fleet Service Operations Manager

Job Category: Full Time | Onsite - Direct Hire Opportunity

Location: Fontana, CA

Salary Range: $90,000 - $110,000 + Bonus

Industry: Heavy-Duty Truck & Trailer Repair Services

BBSI is partnering with one of Southern California's most respected heavy-duty truck and trailer repair companies to identify an experienced Operations Manager who is ready to become the right-hand leader to the company President.

This is not your typical Operations Manager role. We're looking for someone who thrives in a hands-on environment, enjoys developing people, improving processes, and leading by example. You'll oversee the day-to-day operations of a growing service organization while helping position the company for continued expansion throughout Southern California.

If you're a proven leader in the heavy-duty truck, trailer, fleet maintenance, or transportation service industry and enjoy building high-performing teams, we'd love to speak with you.

Responsibilities:

Leadership

• Lead and develop the Shop Supervisor, Operations Coordinator, Parts Coordinator, and support staff.
• Foster a culture of accountability, professionalism, teamwork, and continuous improvement.
• Coach, mentor, and develop employees while maintaining high performance standards.
• Partner closely with ownership to execute strategic initiatives and operational goals.

Operations

• Manage daily shop workflow, technician productivity, and mobile fleet scheduling.
• Improve operational processes to maximize efficiency and profitability.
• Ensure work orders are processed accurately and completed on time.
• Monitor KPIs, shop utilization, labor efficiency, and operational performance.
• Maintain compliance with DOT, BIT, OSHA, and company safety standards.

Customer & Business Operations

• Build and maintain strong relationships with fleet customers.
• Collaborate with the Parts Department to improve inventory management and vendor relationships.
• Provide leadership reporting and recommendations to ownership.

Required Qualifications

• 5+ years of Operations Management experience within the Heavy-Duty Truck, Trailer Repair, Fleet Maintenance, or Transportation Service industry.
• Bilingual in English & Spanish (Required).
• Proven experience leading teams in a service-based operation.
• Experience managing shop operations, workflow, scheduling, and customer service.
• Strong understanding of DOT and BIT regulations.
• Experience with shop management or fleet management software

Compensation & Benefits

• Annual Base Salary + Performance Bonus based on company goals
• Health Benefits, PTO, Sick Pay
• Stable, family-oriented company culture
• Long-term career growth opportunity
• Opportunity to grow with a business that is expanding into Class 8 truck repair and fleet services across the western U.S.