Senior Systems Administration Analyst
| Hours | Full-time |
|---|---|
| Location | Southfield, Michigan |
About this job
**This position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In office days will be 2-3 per week averaging 10-12 days per month in our St Petersburg, FL Corporate Office.**
**_Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future._**
**Responsibilities**
**Workload Automation & Scheduling**
+ Administer and support enterprise scheduling platforms (e.g., Control-M, Airflow)
+ Monitor and manage batch processing environments, ensuring successful execution of critical business workflows
+ Manage job scheduling, dependencies, calendars, and event-driven workflows across distributed systems
+ Troubleshoot job failures, abends, and workflow disruptions, ensuring timely resolution and escalation
**Managed File Transfer (MFT) & Data Integration**
+ Support enterprise MFT platforms (e.g., Sterling, Connect:Direct, SFTP)
+ Monitor and troubleshoot file transfers, data feeds, and integration workflows across internal and external partners
+ Ensure data delivery timeliness, integrity, and security
+ Coordinate onboarding of new file transfer partners and workflows
**Monitoring, Incident Response & Problem Management:**
+ Monitor scheduling systems, logs, and alerts to maintain SLA compliance and operational stability
+ Perform root cause analysis for job failures, data issues, and system disruptions
+ Identify recurring issues and drive permanent resolution and process improvements
+ Partner with application and infrastructure teams during incident resolution
**Automation & Operational Efficiency:**
+ Develop and maintain automation scripts and utilities to improve operational efficiency
+ Identify and implement opportunities to reduce manual intervention in batch operations
+ Enhance monitoring, alerting, and self-healing capabilities within scheduling environments
+ The role requires a proactive approach to system monitoring and continuous improvement.
+ This position plays a critical role in maintaining the reliability and efficiency of enterprise-wide batch processing operations, ensuring that business-critical processes execute on schedule and meet established service level agreements.
**Security, Compliance & Controls:**
+ Ensure scheduling and MFT environments adhere to enterprise security, audit, and compliance requirements
+ Maintain access controls, audit trails, and secure configurations
+ Support SOX and audit activities, including evidence collection and documentation
**Documentation & Knowledge Management:**
+ Create and maintain runbooks, job documentation, and operational procedures
+ Maintain accurate system configurations and workflow documentation
+ Contribute to knowledge sharing and operational best practices
**Collaboration & Leadership:**
+ Serve as liaison between application teams, infrastructure, vendors, and business stakeholders
+ Participate in project initiatives involving onboarding, migrations, and platform enhancements
+ Provide guidance and support to junior team members and peers
+ Perform other duties and responsibilities as assigned.
**Required Experience and Skills:**
+ Experience supporting enterprise scheduling platforms (Control-M, Airflow, or equivalent)
+ Experience managing batch processing and job orchestration environments
+ Experience supporting MFT platforms and secure file transfers (SFTP, Connect:Direct, etc.)
+ Strong troubleshooting experience in production support environments
+ Experience with scripting or automation tools
+ Familiarity with enterprise monitoring and alerting tools.
**Preferred Experience and Skills:**
+ Experience with hybrid orchestration environments (Control-M + Airflow integration patterns)
+ Experience with cloud-based scheduling or containerized workloads
+ Experience with enterprise integration platforms and APIs
+ Experience supporting high-volume batch environments with strict SLA requirements
+ Experience improving operational processes through automation and tooling
+ Experience leveraging AI tools for operations, analytics, or documentation use cases.
**Licenses/Certifications:**
+ Control-M, Airflow, or MFT-related certifications preferred
+ Relevant cloud or infrastructure certifications a plus
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