Mountain Operations Supervisor
POSITION DETAILS
Reports to: Director of Mountain Operations
Category: 9 month on / 3 months off, paid salary
Salary: $89,000-91500 DOE, with housing, benefits and matching 401(k)
SUMMARY
The Mountain Operations Supervisor is responsible for overseeing the safe and efficient operation and maintenance of the two gondola systems, ZipRider, Adventure Park, and 2MW (4x 500kW) Power Generation facilities at Icy Strait Point, a Huna Totem Corporation company. This position also includes oversight of any future expansion of Mountain Operations-related equipment and attractions. The Supervisor leads maintenance and operations personnel, ensuring compliance with safety standards, enhancing operational efficiency, and optimizing the guest experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Operational Leadership – Supervise daily operations of gondolas, ZipRider, Adventure Park, and generator systems to ensure safe, efficient, and reliable serviceMaintenance Management – Develop and assign maintenance schedules and procedures to ensure all equipment and facilities are in optimal working condition; conduct regular inspections and coordinate necessary repairs and upgradesTeam Management – Supervise a team of maintenance technicians and operations staff; foster a culture of safety, accountability, and continuous improvementSafety Compliance – Ensure all operations and maintenance activities comply with federal, state, and local safety regulations; implement and oversee safety protocols and emergency response proceduresBudget Management – Ensure budget goals for operations and maintenance are met; monitor expenses and optimize resources while maintaining high standards of service and safetyVendor Coordination – Work with equipment manufacturers, service providers, and other vendors to ensure timely and cost-effective procurement of parts, services, and supportCustomer Service – Collaborate with customer service teams to address and resolve any operational concerns affecting guestsReporting and Documentation – Maintain detailed records of maintenance activities, inspections, and repairs; provide regular reports on operational performance, safety, and maintenance to senior managementContinuous Improvement – Identify opportunities for operational improvements and implement best practices to enhance efficiency and service qualityOther Duties – Perform other related duties as assigned to support the goals and objectives of Huna Totem CorporationQUALIFICATIONS
Education and Experience
Associate's degree with an emphasis on mechanical or electrical disciplines, or a related field; relevant technical certifications are a plusMinimum of seven (7) years of experience in operations and maintenance of gondola systems or similar transportation infrastructure, with at least five (5) years in a leadership roleFamiliarity with ANSI B-77 (Aerial Ropeways), ASTM F2959 (Aerial Adventure Courses), ANSI ACCT (Challenge Courses), and Alaska Recreational Devices Statutes and RegulationsSkills & Abilities
In-depth knowledge of gondola systems and related mechanical and electrical components, including hydraulics, low voltage, high voltage, PLC controls, AC drives, and generatorsProficiency in heavy equipment operationExperience with rigging and rope rescueFamiliarity with NDT (Non-Destructive Testing) methodsStrong leadership and team management skillsExcellent problem-solving and decision-making abilitiesStrong understanding of safety regulations and compliance requirementsEffective communication and interpersonal skillsAbility to manage budgets and optimize operational costsProficiency in maintenance management software and other relevant technologiesPHYSICAL REQUIREMENTS & WORK ENVIRONMENT
Ability to work outdoors in various weather conditionsPerform physical tasks, including lifting up to 100 pounds, climbing, and working at heightsProlonged periods of standing, walking, and operating machineryThis job description is not comprehensive but provides examples of typical responsibilities for the Mountain Operations Supervisor at Icy Strait Point. The Mountain Operations Supervisor is responsible for performing other duties of a similar nature and level as described, as well as others necessary to carry out the goals and objectives of Icy Strait Point.
EQUAL EMPLOYMENT OPPORTUNITY
Huna Totem Corporation is an Equal Employment Opportunity employer with the exception of Native Preference under P.L. 93-638.
Your Privacy Choices