Medical Billing/Claims/Collections

We are looking for a detail-oriented Medical Billing/Claims/Collections specialist to support a non-profit in Indiana. This contract-to-permanent opportunity is ideal for someone with experience in billing operations, claim follow-up, and account resolution within a medical setting. The person in this role will help keep financial processes organized, work through reimbursement issues, and provide administrative support that contributes to efficient office operations.

Responsibilities:

• Process medical claims and billing information accurately to support timely reimbursement.

• Review outstanding balances and follow up on unpaid or underpaid accounts with payers and patients as needed.

• Investigate claim denials, identify root causes, and prepare appropriate corrections for resubmission.

• Assist with appeals by gathering documentation and coordinating responses to disputed or rejected claims.

• Maintain organized billing records and update account details to ensure accurate financial documentation.

• Communicate with insurance representatives, patients, and internal staff to resolve payment questions and account issues.

• Provide administrative support for daily office activities related to billing, collections, and account management.

• At least 2 years of experience in medical billing, claims processing, or collections.

• Working knowledge of medical denials management and appeals procedures.

• Ability to review account details carefully and address discrepancies with accuracy.

• Experience handling administrative support duties in a detail-oriented office environment.

• Strong communication skills for interacting with insurance carriers, patients, and team members.

• Organized approach to managing multiple tasks and following up on outstanding items.