Clinical Logistics Coordinator

Examinetics is looking for a detail-oriented and professional individual to join our team as a Clinical Logistics Coordinator! This position is a full-time role at our corporate office in Griffith, IN. The Clinical Logistics Coordinator will be responsible for the end-to-end preparation, assembly, and shipment of lab kits to occupational health clinics.

Why you will love working at Examinetics

• Competitive Hourly Rate
• Medical, Vision, and Dental Insurance
• 401(k) Plan with Employer Matching
• 3 Weeks Paid Time Off (PTO)
• Annual Company Bonus

Primary Responsibilities:

• Assemble and prepare lab kits for shipment to occupational health clinics, ensuring all required lab supplies are included and packaged correctly per client and test type requirements.
• Complete testing requisitions accurately for each lab kit, verifying client, employee, and test type information prior to shipment.
• Maintain chain of custody documentation by recording required information in the order management system and associated tracking files in accordance with regulatory requirements.
• Process FedEx, USPS, or UPS shipments for all lab kits, ensuring accurate addressing, labeling, and timely pickup or drop-off.
• Compile and distribute the daily orders to clinical services administrators and coordinators to support workload planning and task assignment.
• Perform data cleanup of received test results, identifying and resolving discrepancies or incomplete records in the order management system.
• Monitor and manage office supply inventory, placing orders as needed to ensure uninterrupted lab kit fulfillment operations.
• Answer inbound phone calls and respond to inquiries from clinics, clients, and internal team members in a professional and timely manner, escalating issues as appropriate.
• Communicate proactively with internal teams regarding order status, shipping delays, or fulfillment issues to ensure continuity of service.
• Ensure the confidential and accurate handling of Protected Health Information (PHI) and chain of custody materials in compliance with applicable regulations.
• Enter order, shipment, and chain of custody data into internal systems accurately and efficiently, maintaining up-to-date records.
• Support process improvement efforts related to lab kit fulfillment, shipping workflows, and order management as directed.
• Perform additional operational and administrative tasks as assigned to support the Clinical Services team.

Job Qualifications:

Education and/or Experience

• 1+ year(s) of experience in order fulfillment, shipping/logistics, administrative operations, or a related role.
• Experience with shipping platforms (UPS, FedEx, or similar) required.
• Proficiency in Microsoft Office Suite. (Word, Excel, Outlook)
• Familiarity with order management or laboratory information systems preferred.
• Experience entering data accurately.
• Experience working independently and as part of a team.
• Experience prioritizing and multitasking effectively.

Skills & Abilities

• Strong organizational skills with high attention to detail; ability to manage multiple orders simultaneously without errors.
• Professional verbal and written communication skills; comfortable answering phones and corresponding with clinics, clients, and internal staff.
• Effective time management skills.
• Ability to handle sensitive and confidential information, including PHI and chain of custody materials, with discretion and in compliance with applicable regulations.

About Examinetics

Examinetics is the leading Workforce Health provider, serving clients nationwide. For over 25 years we have been helping businesses of all sizes and from every industry to protect and empower their employees with health compliance solutions. From hearing conservation to respiratory and overall health, our comprehensive suite of services delivers strategic value to clients and their employees. Examinetics proudly serves the workforce health needs of the nation’s best companies, assisting them in their mission-critical priorities. Examinetics is headquartered in Overland Park, KS, with almost 300 associates serving over 3,000 clients in over 16,000 locations annually.

Non-Discrimination:

Examinetics is proud to be an equal employment opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.