Account Manager II
| Hours | Full-time, Part-time |
|---|---|
| Location | Somerville, Massachusetts |
About this job
Education
Bachelor's Degree in a related field of study required
Licenses and Credentials
Licensed Insurance Agent [Massachusetts] preferred
Experience
3+ years of account management experience required
Knowledge, Skills & Abilities
Strong relationship management experience.
Excellent verbal and written communication skills.
Deep client management experience.
Strong presentation, influencing and negotiation skills.
Excellent time management and planning skills.
Essential Functions
Builds and maintains relationships in order to grow business.
Acts as a customer advocate in providing assistance to resolve client's issues.
Proactively assess client's needs and develop solutions to exceed client expectations.
Develops annual account plans and recommends strategies for account growth and retention.
Coordinates with account support teams and other internal departments as necessary to resolve client issues
Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.