Administrative Coordinator - Client Services

We are looking for a bilingual Administrative Coordinator - Client Services to provide responsive front-office and operational support for client-facing programs in California. This is a Contract position for someone who brings strong organization, sound judgment, and a service-focused approach to daily administrative work. The role supports staff, clients, and visitors by keeping schedules, records, supplies, and shared workspaces running smoothly while helping ensure a welcoming and well-organized environment.

Responsibilities:
• Coordinate calendars, schedule appointments, and help manage day-to-day administrative priorities for the client services team.
• Welcome clients and visitors, assess immediate needs, and connect them with the appropriate program, staff member, or community resource.
• Maintain office operations by tracking supplies, organizing files, updating records, and keeping shared areas orderly and safe.
• Enter information accurately into internal databases, prepare requested reports, and digitize paper documents for storage in approved cloud-based or CRM systems.
• Provide dependable phone and general office support, including handling inbound inquiries and assisting with routine departmental tasks.
• Support intake-related activities as needed by gathering information and helping direct individuals through the next steps in service access.
• Contribute to seasonal or special initiatives, including assigned tasks related to the Holiday Program.
• Assist with onboarding, guidance, or day-to-day oversight of program volunteers when requested, while maintaining appropriate boundaries with all constituents.• Bilingual and bicultural fluency in English and Spanish is required.
• At least 2 years of experience in administrative support, client services, or a related coordination role.
• Strong proficiency with Microsoft Office Suite and Windows-based systems, with the ability to learn new software platforms quickly.
• Demonstrated accuracy in record maintenance, document management, and timely data entry.
• Ability to work independently and collaboratively while managing multiple tasks and shifting priorities.
• Sound judgment, professionalism, and a high standard of ethics when handling sensitive situations and information.
• Effective problem-solving and de-escalation skills in fast-paced or client-facing environments.
• Experience with platforms such as Salesforce or similar databases is preferred.