Metro by T-Mobile/ Mobile Sales Associate

Mobile Sales Associate Job description

RESPONSIBILITIES

• Actively engage customers to assist with right fitting devices, understanding customers concerns, and reasons for visiting the store

• Demonstrate a strong understanding of products, services, and current promotions

• Maintain positivity, work under pressure, and appropriately address upset customers

• Create rapport with customers and strive for the best customer service you can give

• Keeps store in an orderly environment and audit ready at all times(general cleaning: sweeping, mopping, disinfecting)

• Checking emails, responding in a timely manner, and completing trainings

• Completing transactions, activations, and cash handling

QUALIFICATIONS

• Preferred Bilingual (English + Spanish)

• Retail experience preferred, but not required (retail training will be provided)

• Reliable, willingness to learn, and ready to earn!

Benefits

• Hourly base plus commission, contests, and special spiffs

• Metro by T-Mobile employee perks (discounted rate plans)