Traffic Management Center Operator
•Today
| Verified Pay check_circle | Provided by the employer$30 - $40 per hour |
|---|---|
| Hours | Full-time |
| Location | Hillsborough, New Jersey |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays $14.14 per hour more than the average pay for similar jobs in your area.
$15.14
$20.86
$35.00
About this job
Job Description
Job Description
Key Responsibilities
About the Role
The TMC Operator is the front-line eyes-and-ears of the Traffic Management Center, monitoring 1,000+ traffic signals (Yunex central control) and 150+ incident-management cameras (Teleste VMS) to keep roadways moving safely. Operators identify incidents and congestion, coordinate with public-safety and DPW field crews, push public information out through social media and roadside DMS/VMS, and make real-time adjustments to signal timing.
Key Responsibilities
- Monitor incident-management cameras, vehicle speed sensors, traffic speed maps, and signal status displays across multiple workstations
- Detect roadway incidents and congestion; take appropriate action (notify emergency services / public works, post to social media and roadside electronic message signs, adjust area signal timing)
- Answer phones and coordinate with office, administrative, and field personnel, as well as other agencies at the municipal, county, and state levels
- Coordinate planned and unplanned roadway events, lane closures, and road closures within the service area
- Analyze existing traffic signal timing and coordination; identify and implement adjustments as needed
- Perform initial troubleshooting of network and communications issues
- Dispatch maintenance or supervisory staff to address signal, camera, or communications deficiencies
- Ensure proper back-up and archival of signal timing, speed data, and video
- During non-peak periods or as assigned, perform signal/ITS work including timing-plan modifications, signal coordination, travel-time studies, and Synchro analysis
- Support administrative work: reports, public records / FOIL requests, database updates, package prep for shipping
- During major weather events (hurricanes, nor'easters), large public assemblies, or other emergencies, remain on-site for extended durations and work in two-person teams as needed
- Maintain availability during non-work hours for emergency callbacks
Minimum Qualifications
- Education / Experience (one of the following):
- Associate's degree from an accredited college or university AND a minimum of 1 year of satisfactory experience in traffic engineering, traffic signal inspection, or computer-related work, OR
-
- High School graduation AND a minimum of 2 years of experience as an Operator in a comparably sized Traffic Management or Traffic Operations Center
- Working knowledge of PCs in a Windows environment, including Microsoft Office
- Working knowledge of Synchro and Tru-Traffic software
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1275642084 Posted: 2026-08-23 Job Title: Traffic Management Center Operator
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