Customer Service Representative II

Job Description
Join our life-saving mission! Become part of a fast-growing healthcare company, helping deliver essential medical equipment to healthcare institutions. As a Customer Service Representative, you will work with operations and the sales team to provide excellent customer service to our hospital partners.

Job Responsibilities
•Carefully load, secure, and transport life-saving medical equipment and supplies to support clinicians in healthcare institutions
•Responsible for the completion of company paperwork and electronic data entry
•Responsible for using company computer system to complete customer orders and manage inventory
•Help service, ship, and receive equipment in branch warehouse
•Provide professional customer service to hospital contacts, listening and responding to their patient and equipment needs
•Maintain a neat appearance, including the wearing of company uniform
•Safely drive and maintain company vehicles
•Adhere to the operations process, including quality management system standards
•Coordinate daily with local sales representative and other company team members on equipment orders and delivery, planning and support to healthcare partners
•Participate in business planning and professional development sessions
•All other duties as assigned