Onsite Flex Tech (Field Technician & Logistical Support)

Vacancy: 2

Work Arrangement: Onsite

Location: Washington, DC 20005

Employment Type: Contract

Engagement Type: W2 or 1099 only; no C2C

Work Schedule: Monday through Friday, Shifts are 8 hours and may be scheduled between 6:00 AM and 11:00 PM.

Final Interview: In person

Dhaka Technologies Limited is seeking an entry-level Flex Tech Field Technician & Logistical Support professional to support telecommunications infrastructure operations for one of its clients.

This role is ideal for candidates with hands-on trade service experience, including backgrounds such as electrical helper, mechanical helper, alarm technician, handyman, automotive technician, telecommunications helper, or similar field-based service roles.

The selected candidate will support installation, maintenance, troubleshooting, logistics, inventory, documentation, and field dispatch activities across multiple facilities. This position combines physical fieldwork, basic technical support, customer service, and logistical coordination.

Installation and Maintenance

• Install, upgrade, and remove telecommunications equipment and supporting cabling at various facilities.
  
• Assist network and technical teams with equipment installation, cabling, fixture placement, and site support.
  
• Install and remove cabinets, racks, ladder racks, and other infrastructure fixtures as needed.
  
• Support wireless access point installation, troubleshooting, and upgrades in coordination with technical teams.
  
• Decommission, transport, and organize equipment removed from customer sites.
  
• Safely use basic hand tools and power tools, including screwdrivers, pliers, wrenches, hammer drills, and saws.
  

Technical Support and Troubleshooting

• Help identify and troubleshoot issues related to phone, wireless, network, cabling, electrical, mechanical, alarm, or similar systems.
  
• Perform basic testing and support for fiber and copper cabling.
  
• Use or learn to use tools such as multimeters, current clamps, network cable testers, network cable toners, optical power meters, and OTDR equipment.
  
• Assist with outages, cutovers, network changes, and field support activities.
  
• Learn and apply basic LAN infrastructure, cabling standards, wireless access point support, and telecommunications best practices.
  

Logistical and Inventory Support

• Coordinate delivery, distribution, pickup, and movement of equipment, tools, parts, and materials.
  
• Support field dispatch operations and technician deployment activities.
  
• Track inventory levels and help ensure required materials are available for field assignments.
  
• Assist with receiving, shipping, warehouse support, and inventory control.
  
• Organize work schedules, transportation, and site logistics to support efficient operations.
  

Cross-Team Collaboration

• Rotate between multiple internal service teams based on operational needs.
  
• Support teams involved in fiber maintenance, data center facilities, voice operations, field operations, warehouse support, and related telecommunications functions.
  
• Adapt to daily and weekly assignment changes.
  
• Collaborate in a matrixed team environment and work effectively across multiple groups.
  

Customer Service and Communication

• Communicate professionally with customers, internal teams, and external stakeholders.
  
• Respond to customer requests, phone calls, emails, and other communications throughout the workday.
  
• Return missed calls during the workday within one hour.
  
• Maintain professionalism, positive customer relationships, and a service-focused attitude.
  
• Demonstrate patience and courtesy when working with anxious or frustrated customers.
  

Documentation and Reporting

• Capture work notes, photos, test results, site updates, and issue summaries.
  
• Email summaries of completed work, field issues, or required follow-up actions.
  
• Maintain project documentation, including test results, as-built documentation, and field notes.
  
• Use and update ticketing systems for assigned jobs.
  
• Read and understand technical instructions, drawings, and blueprints.
  
• Create, edit, and manage documents using tools such as Microsoft Word, Google Docs, or similar platforms.
  
• Create, edit, and analyze spreadsheets using tools such as Microsoft Excel, Google Sheets, or similar platforms.
  
• Use, update, and share files through cloud storage systems such as SharePoint, OneDrive, or similar platforms.
  

Safety and Compliance

• Follow established safety protocols and industry standards.
  
• Use required personal protective equipment.
  
• Work safely on ladders, in confined spaces, around traffic, and in active jobsite environments with proper training.
  
• Operate power tools and field equipment responsibly and safely.
  
• Learn and follow applicable industry standards, including ANSI, TIA/EIA, National Electric Code, and related cabling standards.
  

Requirements

• High school diploma or GED.
  
• Minimum 2 years of trade service experience, such as electrical helper, mechanical helper, alarm technician, handyman, telecommunications support, automotive technician, or similar hands-on field service role.
  
• Minimum 2 years of experience diagnosing and solving problems with telecom, electrical, mechanical, alarm, automotive, or similar systems.
  
• Minimum 2 years of experience reading and understanding technical instructions, drawings, or blueprints.
  
• Minimum 2 years of experience using, updating, and sharing files on cloud storage systems such as SharePoint, OneDrive, or similar platforms.
  
• Minimum 1 year of experience using and updating ticketing systems.
  
• Minimum 1 year of experience creating, editing, or analyzing spreadsheets.
  
• Valid driver’s license.
  
• Ability to lift and carry up to 125 lbs.
  
• Ability to climb ladders and remain on feet for most of the shift.
  
• Ability to work on feet for 6–8 hours per day.
  
• Ability to operate a motor vehicle for 1–8 hours per day when traveling to job sites.
  
• Ability to work in confined spaces with proper training.
  
• Ability and willingness to learn forklift operation with training.
  
• Ability to use basic hand tools such as screwdrivers, pliers, wrenches, and similar tools.
  
• Ability to safely operate power tools such as hammer drills and saws.
  
• Ability to respond professionally to customers, internal teams, phone calls, emails, and field communications.
  
• Ability to follow instructions, maintain documentation, and complete assigned tasks safely and accurately.
  

• Experience using multimeters, current clamps, network cable testers, network cable toners, optical power meters, OTDR equipment, or similar measurement tools.
  
• Experience with telecommunications, cabling, fiber, copper, wireless access points, LAN infrastructure, or network field support.
  
• Experience supporting warehouse, logistics, field dispatch, shipping, receiving, or inventory operations.
  
• Familiarity with ANSI, TIA/EIA, National Electric Code, OSHA, IEEE, BICSI, or related technical and safety standards.
  
• Interest in pursuing certifications such as CompTIA A+, BICSI, or similar technical credentials.
  

• Shifts are 8 hours and may be scheduled between 6:00 AM and 11:00 PM, Monday through Friday.
  
• Assignments may vary daily and weekly based on operational needs.
  
• Occasional schedule adjustments may be required to support maintenance windows outside the regular shift.
  
• Ability to support emergency repairs during and outside regularly scheduled work hours may be required.
  
• Travel to job sites throughout the Washington, DC metropolitan area is required.
  

The ideal candidate is a dependable, hands-on field technician with trade service experience, strong customer service skills, and a willingness to learn telecommunications infrastructure support. This individual should be comfortable performing physical work, using tools, traveling to job sites, documenting work, supporting multiple teams, and adapting to changing daily assignments.

This role is best suited for someone who is practical, safety-conscious, mechanically inclined, organized, responsive, and eager to grow into a telecommunications field support career.

Interested candidates who meet the qualifications should send their CV to: