Patient Service Representative

Additional Position Details: FTE: 1.000000 | Full Time | Primarily Mon - Fri / 8AM - 5PM

Starting Wage: $16.99-$23.38 per hour, depending on experience 

Position Summary

Under general supervision, the Patient Service Rep (PSR) performs a variety of support functions for a department and/or program. Duties may include all or part of the following: Greeting, instructing, and directing patients and visitors. Scheduling, registering, and obtaining preauthorization for treatment from insurance, Medicare, or other agencies for patients. Serving as liaison between patient and medical support staff. Functioning as cashier, receptionist, and referral clerk, as well as maintaining records and completing data entry. Monitoring office services and supplies.

Position Qualifications

Experience

• Previous clerical/administrative experience, or previous clinical or hospital experience- required

Education

• High School diploma or equivalent- required

Certification/Licensure

• BLS: Basic Life Support for the Healthcare Provider certified by the American Heart Association (AHA) is required within 3 months

Total Rewards

We offer a comprehensive Total Rewards package designed to support your well-being and professional growth, including:

• Competitive Pay: Hourly and salaried positions earn market-based compensation. 
• Health & Wellness: Medical, dental, and vision coverage for part-time and above employees and their eligible dependents beginning within 30 days of hire.
• Retirement Savings: Employer-sponsored retirement plan with company contribution and match.
• Paid Time Off: Generous ETO for part-time and above employees.
• Professional Development: Continue to enhance your education through our tuition reimbursement and tuition repayment program
• Additional Benefits: Life insurance, disability coverage, and employee assistance programs.

At Asante, we are guided by our values:

Excellence - Respect - Honesty - Service - Teamwork

Asante is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and to employing and advancing qualified individuals of all backgrounds, including women, minorities, individuals with disabilities, and protected veterans.