16432BR

FTE: 1.0

Shift: Monday-Friday: 8:00 AM - 4:30 PM

Compensation: $18.32+

Hours Per Week: 40

Weekends: No

Benefit Eligible

Shift: Monday-Friday: 8:00 AM - 4:30 PM

The Patient Service Representative (PSR) is responsible for providing administrative and clinical support to the UPH-Meriter Center for Perinatal Care (CPC) and UW Health Maternal Fetal Medicine (MFM) leadership and clinical teams through a variety of tasks supporting department operations and all aspects of patient referrals from outside providers. The PSR transcribes orders, interprets clinical referral data and performs routine clerical functions associated with patient prior authorization, registration and scheduling. They greet and register patients on arrival for appointments in the CPC. To best support clinical leaders this position will have access to confidential patient information. This position supports the CPC with administrative duties to coordinate care between UPH- Meriter hospital and clinics, UW Health, and all outside referring providers.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:    

Expect paid time off, parental leave, 401K matching and an employee recognition program.
Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
Tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
UnityPoint Health - Meriter and UW Health work closely together to deliver exceptional healthcare services to our community.
Visit to hear more from our team members about why UnityPoint Health is a great place to work.

Education:

High school diploma or equivalent

Experience:

Previous customer service experience and understanding of basic medical terminology

Patient Service Representative - Perinatal Clinic; 1.0 FTE; Day Shift - Full-time

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