Telephonic Triage Nurse Case Manager (Remote) 2026-1475 - Now Hiring

Position Title: Telephonic Triage Nurse Case Manager (Remote) 2026-1475

Location: Dallas, TX, USA

Job Category: Medical Case Management

Job Type: Full-Time

Description:

Overview

Are you looking to make a difference by providing high-quality care with a personal touch that impacts the lives of injured workers? Would you like to be part of a team dedicated to empowering and improving health outcomes through compassionate care and support? Do you have the nursing expertise, case management experience and clinical judgment needed to help further establish Sedgwick Government Solutions as a leading provider of case management services?

We believe in helping individuals with work-related injuries and illnesses achieve the best possible outcomes through timely intervention, health management and ongoing support. As a Telephonic Triage Nurse Case Manager, you will be part of a highly skilled remote team dedicated to supporting injured workers throughout the recovery process while delivering exceptional service and care.

Responsibilities

As a Telephonic Triage Nurse Case Manager, you will work independently from your home office while remaining connected to a supportive nationwide team. Using your clinical expertise and case management experience, you will support federal workers with occupational injuries and illnesses through timely assessment, care coordination and ongoing case management services. You will develop and manage individualized case management plans, monitor progress toward recovery goals and maintain accurate documentation within the case management system. You will also provide medical expertise, facilitate communication among all parties involved in the case and support the delivery of integrated medical disability management services to help injured workers achieve the best possible outcomes.

Qualifications

• High School Diploma or equivalent (GED) required
• Bachelor of Science in Nursing (BSN) or related field preferred
• Current, active, unrestricted resident RN license within the United States required; Compact License preferred
• Additional licenses in Puerto Rico and other U.S. territories are preferred
• Minimum of 5 years of clinical experience in medical case management, workers' compensation, occupational health AND/OR a related field required
• At least 2 years of adult medical/surgical nursing experience AND 2 years of workers' compensation case management experience OR 1 year of adult medical/surgical nursing experience AND 3 years of workers' compensation case management experience required
• National certification in case management or a related field preferred
• Reliable high-speed cable or fiber optic internet service and an established home office environment
• Strong attention to detail with excellent organizational and time management skills
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook
• Experience using case management systems, electronic medical records (EMR) or other electronic platforms
• Ability to utilize telehealth technologies, including video and chat platforms, when appropriate.
• Ability to work independently while collaborating effectively within a team environment
• Excellent communication and documentation skills with the ability to provide timely follow-up, including 24-hour follow-up on communications and effective coordination among all parties involved in the case
• Must successfully pass a preliminary credit and background check prior to hire

For a career path that is both challenging and rewarding, join Sedgwick Government Solutions talented team. Taking care of people is at the heart of everything we do. Our clients depend on our talented colleagues to take care of their most valuable assetstheir employees, and their customers. At Sedgwick Government Solutions, caring counts®. Join our team of creative and caring people of all backgrounds and help us make a difference in the lives of others.

Sedgwick Government Solutions provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of a specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($75,000-$80,000). A comprehensive benefits package is offered including, but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

To be considered for this position, please submit a resume, and complete the application.

The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required.

Important Information

Successful candidates will be required to undergo a financial and criminal background check and obtain and maintain confidential-level security clearance upon hire. We participate in the United States Federal Government E-Verify program to confirm the employment authorization of the employee upon hire.

Search Firm Representatives

Please be advised that Sedgwick Government Solutions is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to Government Solutions. All resumes submitted by search firms to any employee at Government Solutions without a valid written agreement and task order in place will be deemed the sole property of Government Solutions and no fee will be paid in the event that person is hired by Government Solutions.

Government Solutions strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact Government Solutions regarding accommodations.

Sedgwick Government Solutions is an Equal Opportunity and Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status, or any other classification protected by federal state or local laws as appropriate, or upon the protected status of the persons relatives, friends or associates.

Sedgwick Government Solutions abides by the requirements of . This regulation prohibits discrimination against qualified individuals on the basis of disability and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

Sedgwick Government Solutions abides by the requirements of . This regulation prohibits discrimination against qualified protected veterans and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.

About Sedgwick Government Solutions

Sedgwick Government Solutions is a trusted partner for federal agencies across the U.S., helping them confidently manage risk and claims. With decades of experience and deep regulatory expertise, we keep agencies compliant while improving their workforces health and productivity. Backed by the most advanced technology, our tailored solutions help agencies navigate the complexities of federal risk and claims management.

Compensation details: 75000-80000 Yearly Salary

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