Major Incident Management & NOC - Now Hiring

Job Title: Manager (Major Incident Management & NOC )

Location: Onsite – Wilmington, DE (Day1 Onsite)

Employment Type: Full-time

Role Summary

The Major Incident Management & NOC Lead is responsible for end-to-end command and control of the enterprise’s 24x7 operational monitoring and incident response. This role leads the MIM and NOC function, drives Major Incident (P1/P2) execution, ensures rapid service restoration, and continuously improves operational maturity through problem management, automation, observability enhancements, and SLA governance.

Regards,
Mamatha Kandukuri

Sr. Resource Specialist

Enterprise business data LLC

Mail: mamatha.kandukuri@enterprisebusinessdata.com 

2201 Spinks Rd, Suite 154 Flower Mound, TX 75022