Medical Collector I

Collector I

LOCATIONDallas, TX 75246 | Onsite

COMPENSATION & SCHEDULE
• Pay: $20.00/hour
• Schedule: Monday–Friday, 8:00 AM–5:00 PM CST
• Employment Type: W2 Contract (possible extension and full-time conversion)

ROLE IMPACT
The Collector I supports the revenue cycle by resolving outstanding insurance and patient accounts, reducing accounts receivable, and improving timely reimbursement. Success in this role is measured by accurate account follow-up, effective communication with payers and patients, and consistent documentation of collection activities.

Key Responsibilities
• Manage assigned insurance and patient accounts to collect outstanding balances and resolve payment issues.
• Contact insurance companies, patients, attorneys, employers, and healthcare providers to verify claim status, obtain insurance information, and coordinate payment arrangements.
• Document all collection activity, account updates, and follow-up actions within the accounts receivable system.
• Research accounts for potential write-offs, prepare supporting documentation, and submit recommendations for approval.
• Respond to account inquiries, process correspondence, and coordinate with collection agencies and credit reporting partners as needed.

Minimum Qualifications

• HS Diploma or GED required.

• 3–5 years of medical insurance collections experience.
• Hands-on experience with Epic HB Resolute and insurance claims follow-up required.
• Strong knowledge of medical collections, payer reimbursement processes, and account resolution.

PREFERRED SKILLS
• Excellent verbal and written communication skills.
• Strong attention to detail and documentation accuracy.
• Ability to manage multiple accounts while meeting productivity goals.

LEGAL NOTICE

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