Retail Associate

Retail Sales Associate Job Description

Retail Associates assist customers as they shop within a store. They must greet customers, answer questions related to the merchandise and store policies, and locate items. Retail Associates may also process payments and must keep the sales floor tidy and well-stocked. Retail Associates are expected to be punctual, reliable, and maintain a professional appearance at all times.

Duties Include:

• Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Greets and receives customers in a welcoming manner.
• Responds to customers’ questions.
• Directs customers by escorting them to racks and counters.
• Assists with inventory, including receiving and stocking merchandise.
• Assist in maintaining the back stock room and setting up merchandise displays on the sales floor
• Develop solutions for customers by listening to their needs and recommending the appropriate products
• Utilize the company's POS system to cash customers out or administer returns
• Collaborate with other team members to keep the sales floor area clean and organized at all times