Sales Engineer

The Sales Engineer serves as a critical link between our customers, sales team, and engineering functions. This role is responsible for delivering technical expertise, developing tailored solutions, and driving profitable growth by supporting customers and sales representatives throughout the entire sales cycle. The ideal candidate combines strong technical knowledge with a customer-focused mindset and a drive to win business. Primary Responsibilities: Serve as the primary technical point of contact for customers, sales representatives, and internal teams regarding Ritz products and solutionsSupport achievement of sales and marketing objectives, including order intake, revenue growth, and margin targetsDevelop accurate, timely, and competitive proposals in response to customer specifications and bid requirementsInterpret technical requirements and identify customized solutions for utility and OEM applicationsProvide pre-sale and post-sale technical support, including product selection, troubleshooting, and application guidancePartner with Regional Sales Managers to drive opportunities and close businessDeliver product training and technical presentations to customers, reps, and internal teamsAnalyze competitive positioning, market trends, and pricing strategies; provide recommendations to improve win rates and profitabilitySupport continuous improvement efforts by providing customer feedback to engineering, product development, and leadership teamsMaintain strong relationships with key customers and represent Ritz in a professional, solutions-oriented manner Benefits Quarterly Profit-Sharing Bonus Medical, Dental, and Vision Insurance 401(k) or Roth 401(k) with Company Match Paid Holidays and Vacation Parental Leave (Maternity/Paternity) Tuition Reimbursement Life Insurance Short-Term and Long-Term Disability Coverage Company-Sponsored Events and Team Outings Recognition and Reward Programs