Pre-Access Coordinator

Robert Half is partnered with a respected healthcare organization seeking a Pre-Access Coordinator to support patients throughout the registration and appointment preparation process. This position plays a key role in ensuring patients have a smooth experience before their visit while helping maintain accurate records and efficient office operations.

Responsibilities Include:

• Verify and update patient demographic and insurance information
• Complete insurance eligibility and benefit verification prior to scheduled appointments
• Obtain and process referrals and authorizations as needed
• Provide patients with information regarding financial responsibilities and payment options
• Schedule and coordinate patient appointments
• Maintain accurate patient accounts and medical records
• Respond to patient inquiries by phone and assist with front office operations
• Follow established registration and pre-access procedures to ensure accuracy and compliance
• Support daily administrative functions, including check-in, check-out, and account maintenance

Why Consider This Opportunity?

• Join a respected healthcare organization dedicated to patient care
• Work in a collaborative and supportive team environment
• Opportunity to utilize both administrative and customer service skills
• Make a meaningful impact on the patient experience from the very first interaction

Interested in learning more?

Apply today or contact McKinzie, Christin, or Erin at 563-359-3995 for additional details.

Qualifications:

• High school diploma or equivalent required
• Previous experience in patient registration, healthcare administration, insurance verification, medical billing, or a related healthcare support role preferred
• Knowledge of healthcare insurance plans, third-party payers, and revenue cycle processes is a plus
• Strong attention to detail and organizational skills
• Excellent customer service and communication abilities
• Proficiency with computer systems and data entry
• Ability to manage multiple priorities in a fast-paced environment