Account Development Associate - Now Hiring

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at , and through our businesses including  and ,  sustainability is not just how we do business—it is our business.  Do you dare to look at the world's challenges and see impactful possibilities?  Do you want to contribute to making a better future?  If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our designed for you to Thrive at work and at home. 

We boldly go.

Where is the work:

On-Site (5 days)

 

 

Job Description Summary

Purpose: Answers telephone calls and email inquiries regarding sales orders; may serve as a point of escalation for more complex or unique inquiries.Researches and provides information regarding parts availability, tracking shipping information, and freight costs in response to inquiries.Develops quotes based on identified customer needs.Assesses customer requests and assists with expediting orders as needed.

Contributions: This role plays a vital role in contributing to the overall success of the branch/location by providing direct support to the Account and/or Sales Managers to help the location meet established sales targets.

Dimensions: Typically operates on a local level.Does not have individual sales quota. Success is tied to the performance of the branch/locationWorks under moderate supervision of project managers to ensure project tasks are completed in a timely manner.

Communications: Explains to customers on how a product operates or directs them to the appropriate personnelContacts customers when necessary to follow-up on specific order situations (e.g., delays and backorders).

Annual Base Salary Range or Hourly Base Pay Range:

$52,376.66 - $76,194.99

Compensation Type:

Exception Hourly

Incentive Eligible:

Yes

Sales Commission Eligible:

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience,  travel requirements, and union designation.   Our compensation range is generally based on the national average for the country.  Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer:  Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.

Safety Sensitive Role:

No

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.