Business Analyst

We are looking for an experienced Business Analyst to guide user acceptance testing efforts for a major technology modernization initiative in Augusta, Maine. This Long-term Contract position will partner with business teams, subject matter experts, and project leaders to confirm that new systems, workflows, and integrations meet operational expectations before launch. The role blends strategic test planning with hands-on execution, requiring strong analytical thinking, stakeholder coordination, and a practical approach to validating business readiness.

Responsibilities:
• Develop and lead a comprehensive user acceptance testing approach that aligns business goals, testing standards, and project timelines.
• Work with stakeholders and subject matter experts to identify critical business processes, end-to-end scenarios, edge cases, and regression coverage needs.
• Create and maintain detailed test scenarios and scripts that clearly map back to documented business and functional requirements.
• Oversee testing cycles, track execution progress, collect supporting evidence, and provide regular status updates through approved test management tools.
• Support and coordinate business testers during planning and execution phases to promote consistency, clarity, and timely completion of assigned activities.
• Facilitate defect review sessions, prioritize issues with delivery teams and vendors, and verify that fixes are retested successfully.
• Evaluate testing readiness, monitor risks, and measure progress against defined acceptance criteria to support informed decision-making.
• Prepare final acceptance documentation and offer recommendations regarding business readiness for deployment.
• Establish reusable testing templates, documentation, and process assets to strengthen future release support and knowledge sharing across the organization.• At least 5 years of experience in business analysis or user acceptance testing for enterprise-level software initiatives.
• Demonstrated success leading user acceptance testing for complex implementations involving multiple stakeholders and integrated business processes.
• Strong ability to translate requirements into structured test scenarios, execution steps, and expected outcomes.
• Hands-on experience with test management platforms such as Zephyr, Xray, PractiTest, or similar solutions.
• Proficiency with Jira or comparable tools for defect tracking, workflow management, and issue resolution.
• Experience collaborating with cross-functional teams, business users, subject matter experts, and external implementation partners.
• Familiarity with Agile delivery practices and sprint-based project environments.
• Excellent communication, facilitation, and stakeholder management skills, with Salesforce experience considered a strong advantage.