Front Desk Manager

Hospitality Staffing Solutions (HSS) is recognized as the largest national hospitality staffing company today serving over 900 hotels nationwide. Our commitment to quality in servicing hospitality clients has earned HSS the trust and respect of the best hotel brands in the business. We are committed to finding and placing the best hospitality talent in the industry!

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HSS is seeking a Front Desk Manager for a Direct Hire position with our client located in the Bandon, OR area.

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We are seeking an experienced hospitality professional to oversee all front office operations for a hotel property. This role is responsible for ensuring exceptional guest service, leading front desk staff, maintaining operational efficiency, and supporting overall hotel performance. The ideal candidate will be highly organized, guest-focused, and experienced in leading front office operations in a fast-paced hospitality environment.

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Key Responsibilities

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• Oversee daily front desk operations to ensure efficient service and guest satisfaction
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• Lead, train, coach, and evaluate front office staff to maintain service excellence
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• Develop schedules and manage labor costs to ensure proper staffing coverage
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• Ensure completion of daily operational procedures, shift checklists, and night audit functions
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• Monitor room inventory, occupancy levels, and coordinate room blocking strategies
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• Respond promptly and professionally to guest concerns and service recovery situations
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• Work closely with housekeeping, maintenance, and hotel leadership teams to ensure seamless operations
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• Maintain front office supplies, forms, and inventory controls
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• Monitor payroll, labor reports, and front office operational records
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• Train staff on upselling techniques, guest engagement, and property standards
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• Participate in operational meetings and support revenue optimization initiatives
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• Ensure compliance with company policies, safety procedures, and hospitality standards
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• Assist with special projects and support hotel leadership as needed
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Qualifications

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• Minimum 3-5 years of hotel front office or hospitality management experience
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• Previous supervisory or management experience in a hotel environment required
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• Strong guest service, leadership, and conflict resolution skills
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• Knowledge of hotel Property Management Systems (PMS) and front office operations
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• Experience with scheduling, labor management, and operational reporting
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• Excellent communication, organizational, and multitasking abilities
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• Ability to work flexible schedules including evenings, weekends, and holidays
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• Professional appearance and commitment to exceptional customer service
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Compensation

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• Salary: $55,000-$65,000 annually, based on experience.
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• Bonus Opportunity: Eligible for discretionary performance-based bonuses.
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• Relocation Housing Available: Company-owned housing is available to qualified candidates at below-market monthly rental rates, making relocation to the area more affordable and convenient.
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Application Process & Deadline

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You can apply for this position or any additional positions by visiting:

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HSS Careers

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Applications will be accepted until the position is filled.

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Equal Opportunity Statement

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Hospitality Staffing Solutions (HSS) is an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with respect and dignity. Employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state, or local laws.