Lead Technical Senior Service Administrator

Position Summary

• The Service Administrator plays a key role in ensuring the service department operates efficiently while maintaining high technical standards.
• This position serves as a bridge between the office and the field by supporting technician development, reviewing completed jobs, improving documentation quality, facilitating quotations, managing warranty processes, and driving continuous operational improvement.
• This role is ideal for someone with a strong commercial refrigeration background who enjoys coaching others, solving technical problems, and improving business processes.