Front of House Manager - Upscale Fine Dining

We are seeking an experienced Front of House Manager to lead daily FOH operations for a high-volume, chef-driven fine dining steakhouse and seafood concept. This hands-on leader will oversee service excellence, team development, guest satisfaction, and operational performance while ensuring an elevated dining experience in a fast-paced environment.

The ideal candidate has a strong background in upscale or fine dining restaurants, exceptional leadership skills, and a passion for hospitality and guest service.

Key Responsibilities

• Oversee all Front-of-House operations, including dining room, bar, host stand, and private dining service.
• Lead, coach, train, and develop FOH staff to deliver exceptional hospitality.
• Ensure consistent execution of service standards, food quality, cleanliness, and sanitation.
• Resolve guest concerns promptly while creating memorable dining experiences.
• Manage labor, scheduling, payroll, cash handling, and daily operational reports.
• Monitor inventory, beverage controls, and operational costs.
• Collaborate closely with the Executive Chef and BOH leadership to ensure seamless service.
• Support banquet and private event operations as needed.
• Recruit, onboard, evaluate, and retain high-performing team members.

Qualifications

• Minimum 3+ years of Front of House management experience in a high-volume fine dining or upscale full-service restaurant.
• Strong knowledge of food, wine, cocktails, and elevated guest service standards.
• Proven leadership experience managing large hospitality teams.
• Experience with scheduling, labor management, payroll, and operational reporting.
• Excellent communication, organizational, and problem-solving skills.
• Ability to thrive in a fast-paced, guest-focused environment.
• Availability to work days, evenings, weekends, and holidays.

Benefits

• 401(k)
• Health, Dental, and Vision Insurance
• Paid Time Off
• Employee Dining Discounts
• Career Growth Opportunities