Administrative Assistant

• Contact insured clients to schedule appointments with agents regarding crop insurance deadlines and program updates.
• Send meeting reminders and communications to clients using Call Multiplier and other communication tools.
• Contact insureds to determine potential crop insurance claims and assist with the claims process.
• Assist clients with Assignment of Indemnities, Schedules of Insurance, and basic billing statement inquiries.
• Answer general crop insurance questions and direct more complex inquiries to the appropriate agent.
• Enter, process, and verify various MPCI (Multi-Peril Crop Insurance) and hail insurance reports throughout the crop year.

• Maintain spreadsheets and tracking tools used to monitor MPCI deadlines and project progress.
• Retrieve Commodity Trading reports from designated portals and maintain accurate records within the shared information system.
• Ensure client and policy information is current, accurate, and properly documented.
• Maintain electronic and paper filing systems in an organized and timely manner.

• Coordinate and distribute batch mailings of insurance reports and client correspondence.
• Prepare and distribute materials related to crop insurance deadlines, meetings, and special events.
• Support customer outreach efforts through phone, email, and mail communications.

Assist with the planning, scheduling, and coordination of:

• Annual Update Meetings (January)
• Customer Appreciation Events (June and July)

• Assist with local advertising and marketing campaigns.
• Support customer engagement and promotional activities.
• Help coordinate event marketing materials and communication pieces.

• Required to obtain and maintain a Minnesota Crop Insurance Agent License by passing the Minnesota Agent Licensing Exam within 12 months of hire. All licensing fees and related expenses will be paid by Northern Ag.
• One to three years of experience or background in agriculture, insurance, marketing, customer service, or administrative support preferred.
• Bachelor's degree in Business Administration, Marketing, Agriculture, or a related field preferred.
• Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and other office software.