Order Fulfillment

Responsibilities:

• Manage and organize the distribution of incoming product to various distribution outlets.

• Fulfill all online customer orders from start to finish using Shopify/Ship Station.

• Manage Shopify inventory stock-outs, correct discrepancies, and remove sold-out products in a timely manner.

• Verify merchandise according to customer order and check final quality before order is shipped.

• Learn and maintain procedures for labeling and shipping customer orders; label and ship out-going packages using guidelines.

• Process production and customer orders, customer returns and exchanges for e-commerce.

• Assist with picking and shipping online, Hive, and Camp Betti orders.

• Prepare and stage for Hive and special releases.

• Ensure paperwork is processed correctly, accurately, and efficiently.

• Manage e-commerce inventory, including counting and staging for Hive releases

• Conduct weekly and monthly cycle counts for e-commerce product.

• Communicate with management any questions or decisions on a daily basis.

• Remain able and flexible to other duties as assigned.

Qualifications:

• High School Diploma/GED required
• Excellent interpersonal and communication skills
• Highly organized, detail-oriented, and self-motivated
• Ability to work in a dynamic environment requiring adaptability to the work role and additionally aid as a resource to other roles