Customer Service & Logistics Coordinator

Our client, a leading supply chain and logistics organization, is seeking a dedicated and proactive Customer Service & Logistics Coordinator to join their team.  As a Customer Service & Logistics Coordinator, you will be an essential part of the Office department supporting the operations team. The ideal candidate will demonstrate excellent communication skills, strong organizational abilities, and a customer-focused mindset, which will align successfully in the organization.

Job Title: Customer Service & Logistics Coordinator

Location: Middletown, NY

Pay Range: $19.00/hr

Shift: 7:00 AM - 3:00 PM, Monday through Friday
 

What's the Job?

• Receive and process customer orders via phone, email, and messaging platforms like WhatsApp.
• Provide detailed product information, pricing, and availability to customers.
• Check inventory levels across multiple locations to fulfill customer orders efficiently.
• Coordinate and schedule deliveries using company vehicles or arrange drop-shipment directly to customers nationwide.
• Maintain clear communication with warehouse teams and drivers to ensure timely and accurate deliveries.

What's Needed?

• Minimum of 2 years of experience in customer service, dispatch, or order processing.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Comfortable using phone, email, and messaging platforms such as WhatsApp for customer communication.
• Familiarity with inventory systems and logistics coordination is advantageous.

What's in it for me?

• Opportunity to work with a dynamic and supportive team.
• Engage in meaningful work that impacts daily operations and customer satisfaction.
• Develop skills in logistics, supply chain management, and customer support.
• Work in a collaborative environment that values diversity and inclusion.
• Potential for career growth within a reputable organization.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.