Chief Information Officer (Distribution, Logistics, & Digital Transformation)

Location: Pittston, PA

Chief Information Officer (Distribution, Logistics, & Digital Transformation),1930 Ventures/Benco Dental

The Opportunity

The CIO will set and execute a multi-year technology vision for a nationwide distribution and e-commerce business, reporting to the Managing Director as a full member of the Executive Team. The right person will modernize legacy systems, fix real compliance and operational gaps, build a data-driven culture, and lead the company's AI transformation. What we're looking for in an industry leading CIO candidate:

• Accomplished leader with a proven record driving innovation in technology-forward distribution, logistics and/or manufacturing organizations.

• Visionary strategist who leads Benco's successful future technology initiatives.

• Thought leader who translates complex strategic technology concepts into actionable business language.

• Change agent comfortable driving large-scale transformation while balancing risk.

• Servant leader who builds trust, encourages professional growth, and embraces diversity.

• Customer-centric mindset that starts with end-user needs and works backward.

• Skilled negotiator and influencer across vendors, peers, and executive stakeholders.

Key Responsibilities

• Technology Strategy - Develop and champion a multi-year technology roadmap that supports corporate growth objectives and presents clear ROI for each major initiative.

• Systems Modernization - Lead the phased replacement or re-engineering of legacy ERP and ancillary platforms with modern, cloud-oriented solutions while maintaining business continuity.

• Digital Commerce & Customer Experience - Partner with sales, marketing, and operations to expand digital channels, improve self-service capabilities, and enable data-driven personalization.

• Technology Strategy & Roadmap - Build and own a multi-year technology roadmap tied to clear business outcomes, accountabilities and ROI.

• Data, Analytics & AI - Build and own a multi-year technology roadmap tied to clear business outcomes, accountabilities and ROI. Establish a robust data architecture and analytics program that supports advanced forecasting, pricing optimization, and operational insights. Create a strategy that puts Benco at the forefront of AI in the dental distribution field.

• Cybersecurity & Compliance - Own the enterprise security posture, ensuring adherence to all relevant regulatory frameworks (e.g., HIPAA, PCI-DSS) and implementing a zero-trust approach.

• IT Operations - Deliver reliable, cost-effective infrastructure and service management processes, achieving high systems uptime and strong internal customer satisfaction.

• Innovation & Emerging Technologies - Provide the vision for evaluating and piloting emerging technologies (e.g., GenAI, mobile AR, blockchain for supply-chain traceability) that can be scaled for competitive advantage.

• Vendor & Budget Management - Negotiate and manage strategic vendor relationships, drive total-cost-of-ownership reductions, and maintain fiscal discipline.

• Leadership & Culture - Build and mentor a high-performing, diverse IT team, fostering a culture of accountability, continuous improvement, and customer focus.

Qualifications

• 15+ years of progressive IT leadership, including at least 5 years as VP, CIO, CTO, or equivalent technology executive. Hands-on background in distribution, logistics, or manufacturing strongly preferred.

• Demonstrated, personal experience building with AI.

• Proven delivery of complex ERP migrations or cloud transformation programs in a live business environment.

• Deep knowledge of cloud platforms, API ecosystems, data architecture, cybersecurity frameworks, and modern software development.

• Working knowledge of HIPAA, PCI-DSS, and related healthcare-adjacent regulatory requirements.

• Familiarity with FDA UDI or pharmaceutical chain-of-custody compliance requirements preferred.

• Ability to live within reasonable commuting distance of Pittston, PA, or willingness to relocate.

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field. An advanced degree (MBA or MS) is a plus.

• Ability to travel to company or vendor events, co-travel nationally with Benco sales representatives, etc.

Critical Competencies

The person who best fits this job displays the following competencies:

• Project Management Instinct. Moves fast, owns a plan and holds self and team accountable to delivery.

• Creativity.Finds a path to yes by finding creative business solutions.

• Vision. Sees where the business needs to go before others do, and paints the picture clearly enough that other people want to follow.

• AI fluency. Has personally built something with AI. Understands the difference between a proof of concept and something that runs in production.

• Business credibility. Can hold their own in a sales conversation, a distribution walkthrough or a board discussion. Understands the business, not just the technology that supports it.

• Financial and Business Acumen. Ties ever technology decision to a business outcome. Understands margins, cost structures and what it takes to move EBITDA.

• Executive Presence. Communicates complex decisions clearly to non-technical audiences.

• Change Management. Brings the organization through workforce and technology transitions with integrity and planning.

Compensation & Benefits: A competitive executive package-including base salary, annual performance bonus, and long-term incentives-will be tailored to the candidate's experience and market benchmarks. Comprehensive benefits (health, dental, vision, 401(k), etc.) are provided.

Location: Interested candidates should either live within a reasonable driving distance from the Home Office (Pittston, PA) or be willing to relocate within a reasonable timeframe.

We're Diverse: We're proud to be an equal opportunity and affirmative action employer with a majority-female C-suite. At 1930 Ventures/Benco Dental, we celebrate our associates' differences to foster a culture of diversity and inclusion every day. Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco.

Who We Are: It's our Mission to Drive Dentistry Forward, Together

1930 Ventures/Benco Dental, the largest family owned, full-service dental distributor in the United States, has remained in the family since 1930-a family that now includes more than 40,000 customers and over 1,700 associates in the 48 contiguous states. In 2025, we posted revenues of $1B.

We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services and solutions, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking, 'What does the customer want?'